2011 Ford Escape Latches & Locks Problems
3 owner-reported latches & locks complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (3)
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN A SEMI TRUCK PASSED THE VEHICLE THE HOOD CAME UP WITHOUT WARNING, CAUSING THE HOOD TO HIT THE WINDSHIELD. THE CONTACT STATED THAT NO ONE HAD PREVIOUSLY OPENED THE HOOD PRIOR TO THE FAILURE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SERPENTINI CHEVROLET BUICK OF ORRVILLE (1107 N MAIN ST, ORRVILLE, OH 44667) WHERE IT WAS AWAITING DIAGNOSES. THE CONTACT STATED THAT THE DEALER INFORMED HE OF NO OPEN RECALL FOR THE FAILURE HOWEVER, SHE RESEARCHED THE FAILURE ON-LINE AND FOUND MULTIPLE COMPLAINTS FOR THE SAME HOOD LATCH FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *JS
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE AUTOMATIC TAILGATE WAS CLOSING, THE LATCH CLOSED INCORRECTLY AND THE WINDOW SHATTERED. THE CONTACT STATED THAT THE LIFTGATE LATCH WAS FAULTY EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR REPAIR AND THE LATCH WAS LUBRICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 12,500.
RIGHT REAR PASSENGER DOOR WON'T UNLOCK OR OPEN. *JS