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2004 Ford Escape Transmission Problems

24 owner-reported transmission complaints from NHTSA data

24
Complaints
1
Recalls
Jan 2014Nov 2012
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Transmission Recalls (1)

RECALLCampaign #15V606000

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

Fix: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

Owner Complaints (24)

mediumPOWER TRAIN
Filed: Nov 2018

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTO FORD (A, 3301 EAST CENTRAL TEXAS EXPRESSWAY, KILLENE, TEXAS 76543 (254) 699-2629) WAS MADE AWARE OF THE RECALL IN 2015 AND STATED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THEREAFTER THERE WAS NO RESPONSE FROM THE DEALER AFTER CONTINUED ATTEMPTS TO COMMUNICATE VIA TELEPHONE/VOICEMAIL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11144682
mediumPOWER TRAIN
Filed: Apr 2018

DRIVING DON HIGHWAY MADE A GRINDING NOISE AND STOPPED ACCELERATING. MECHANIC TOLD ME THE TRANSMISSION SPIT OUT MY AXLES AND WOULD NOT HOLD THEM IN.

NHTSA #: 11090892
mediumPOWER TRAIN
Filed: Feb 2017

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE BECAME UNABLE TO BE DRIVEN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

NHTSA #: 10953819
mediumPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Filed: Nov 2016

ABS LIGHT AND ENGINE LIGHT CAME ON WHILE DRIVING AND VEHICLE SHUT DOWN COMPLETELY. TOWED TO SHOP TO HAVE REPLACED THE ALTERNATOR AND BATTERY BAD. SINCE THEN 3- ALTERNATORS, 2- BATTERIES, 3- O2 SENSORS, AND AN AIRBAG LIGHT THAT BLINKS ON AND OFF AND ILLUMINATES WHEN YOU HONK THE HORN ON THE STEERING WHEEL. ALSO WHEN TURNING ON HEADLIGHTS, ALL DASH LIGHTS AND STEREO CONSOLE LIGHTS DIM TO ALMOST INVISIBLE. TOOK TO 4 DIFFERENT FORD DEALERSHIPS AND NO ONE CAN FIGURE OUT THE PROBLEM!!!! THIS COMPANY SHOULD REALIZE THIS CAR IS A LEMON, AND BACK THEIR WORKMANSHIP. AND BLOW THIS CAR UP !!! *TR

NHTSA #: 10923846
mediumPOWER TRAIN
Filed: Oct 2016

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. AFTER DRIVING THE VEHICLE AND SHIFTING INTO PARK, THE GEAR SHIFT INDICATED THAT IT WAS IN THE PARK POSITION. HOWEVER, THE VEHICLE WAS STILL IN THE DRIVE POSITION AND WOULD NOT SHIFT OUT OF THE DRIVE POSITION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

NHTSA #: 10918785
mediumPOWER TRAIN
Filed: May 2016

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

NHTSA #: 10864268
mediumPOWER TRAIN
Filed: Jan 2016

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE REMAINED IDLE WHEN THE GEAR WAS PLACED IN THE DRIVE POSITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,200.

NHTSA #: 10823156
mediumPOWER TRAIN,ENGINE
Filed: Oct 2015

AT INTERMITTENT TIMES VEHICLE WILL STALL AND DIE. AFTER DRIVING AT 45MPH AND STOP CAR WILL DIE IN THE INTERSECTION. DRIVING AT 70MPH ON THE HIGHWAY VEHICLE WILL STALL WOTH CRUISE CONTROL ON. WHEN IT STALLS AT HIGHWAU SPEED IT JERKS SO VIOLENTLY THAT KIDS IN THE BACK SEAT GET BOUNCED AROUND. IT DOESNT STALL WHEN IDLING. ONLY IN DRIVE WHEN START TO TAKE OFF FROM A STOP OR IF YOUR MAINTANING A STEADY SPEED. THEN TRY TO SPEED UP OR SPEED DOWN.

NHTSA #: 10781880
mediumPOWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Filed: Apr 2015

THE CAR STALLS AFTER PUTTING IT IN GEAR / *TR

NHTSA #: 10705155
mediumPOWER TRAIN
Filed: Sep 2014

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

NHTSA #: 10633588
mediumPOWER TRAIN,ENGINE
Filed: Apr 2014

TRANSMISSION BROKE IN THE YEAR2008 AND THEN AGAIN IN LESS THEN 18 MONTHS LATER. THE CAR WE AS NOT EVEN 5YEARS OLD. TWO TRANSMISSION JOB. FORD NEED TO DO RECALL ON THE TRANSMISSION. SPOKE TO OTHER OWNERS AND THEY HAD PROBLEMS TOO. I WILL LET THEMKNOW WHERE TO FILE COMPLAINT. FORD KNOWS THEIR IS PROBLEM WITH THE TRANSMISSION BUT WON'T ADMIT TO IT BECAUSE IT IS A SO COSTLY FOR THEM TO FIX IT. *TR

NHTSA #: 10576500
mediumPOWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Jan 2014

DRIVING DOWN ROAD AND THE RPMS ON MY 2004 ESCAPE JUMP UP. SO I TRY TO SLOW DOWN AND CAR KEEPS ACCELERATING. THROW CAR INTO PARK BECAUSE BRAKES WOULDN'T SLOW IT DOWN. EVER SITE I READ SAYS IT IS THE ACCELERATOR CABLE. SUPPOSEDLY THIS WAS REPLACED BY DEALER WHILE IN FOR AIR BAG INDICATOR LIGHT REPAIR IN DECEMBER 2012. UNDER RECALL. NOW WHEN I START VEHICLE RPMS JUMP, AND GET BURNING SMELL FROM MOTOR. CARS RPMS JUMP WHILE DRIVING DOWN ROAD ALSO. BATTERY AND ALTERNATOR WERE REPLACED IN MAY 2013 BUT SINCE THEY WERE REPLACED BATTERY INDICATOR LIGHT IS DIMLY LITE UPON ACCELERATING. I HAVE SPENT A FORTUNE ON THIS VEHICLE AND EVERY TIME I TURN AROUND IT NEEDS MORE WORK. I ALSO AFTER GETTING BATTERY AND ALTERNATOR REPLACED HAD TO PUT A NEW THROTTLE BODY COMPONENT IN BECAUSE MOTOR WAS RACING TO 3000 RPMS WHILE IN PARK OR WHILE FOOT WAS ON BREAK. PLEASE HELP. I AM SCARED TO DEATH TO DRIVE THIS VEHICLE LIKE IT IS. CAN NOT AFFORD TO PUT ANYMORE MONEY INTO IT EITHER. *TR

NHTSA #: 10561550
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Apr 2013

THE PROBLEM STARTED WHEN THE CAR WAS DRIVING AND ALL OF SUDDEN THE CAR STARTS STRUGGLING AND THEN SHUTS OFF. IT WOULD TAKE A SEVERAL ATTEMPTS FOR THE CAR TO RESTART BUT EVENTUALLY IT WOULD. NOW THE CARS JUST IDLES AND RUNS REALLY ROUGH AND SHUTS OFF WHILE DRIVING. TOOK IT TO FORD AND THEY SAID ALL IT NEEDED WAS A NEW CAT-CONVERTER MANIFOLD, NOT STATING WHY. WE REPLACED IT ($1500) BUT THE PROBLEM STILL REPEATED. TOOK IT TO A REPAIR SHOP AND THEY SAID IT NEEDED TO REPLACE 6 IGNITION COILS AND PLUGS AND POSSIBLY THE PCM. THEY ALSO SAID THE IGNITION COILS CAUSED THE CAT-CONVERTOR MANIFOLD TO MALFUNCTION IN THE FIRST PLACE. SO WE REPLACED ALL COILS AND PLUGS FOR $1600 BUT THEY SAID THE PCM WAS FINE FOR NOW BUT IT WAS A MATTER OF TIME FOR THE PCM TO FAIL. I'M NOT SURE IF FORD DELIBERATELY NEGLECTED THIS IGNITION COIL ISSUE BUT IT IS SUSPICIOUS. MY COMMUTE IS MAINLY INTERSTATE HWY AND I'M AFRAID THIS PROBLEM IS MIGHT CAUSE A MAJOR ACCIDENT WHILE ON A MAJOR INTERSTATE HWY. *TR

NHTSA #: 10508185
mediumPOWER TRAIN
Filed: Nov 2012

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS DRIVING UP A STEEP INCLINE APPROXIMATELY 25 MPH WHEN THE ENGINE RPMS INCREASED ABNORMALLY AND THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS DRIVEN TO A NEARBY AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY INFORMED THE CONTACT THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 01/15/13*LJ UPDATED 12/23/2013*JS

NHTSA #: 10484603
mediumPOWER TRAIN
Filed: Sep 2011

FORD ESCAPE LIMITED 2004 PROBLEM WITH AUTOMATIC TRANSMISSION, DON'T WORK VIN:[XXX]. I BOUGHT IN MARCH 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

NHTSA #: 10423017
mediumPOWER TRAIN
Filed: Jul 2009

I HAVE A 2004 FORD ESCAPE XLT W/ 60000 MILES. IT REQUIRED A TORQUE CONVERTER REPLACEMENT AS PART OF THE TRANSMISSION SHIFTING PROBLEM. WHY ISN'T THIS LISTED AS A RECALL ITEM/ ONLINE IT APPEARS THERE HAVE BEEN SEVERAL TRANSMISSION FAILURES FOR THIS VEHICLE. ALL VEHICLES, INCLUDING MINE HAVE BEEN WELL MAINTAINED. THIS VEHICLE AND THOSE IN ONLINE REPORTS INDICATE VERY SIMILAR FAILURES. THIS SEEMS TO BE A MANUFACTURING DEFICIT/ FAULT. THIS TRANSMISSION PROBLEM SHOULD BE A RECALL/REPLACEMENT ITEM! *TR

NHTSA #: 10275963
mediumPOWER TRAIN
Filed: May 2009

THE TRANSMISSION ON MY 2004 FORD ESCAPE STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. THE CAR WENT FROM DRIVE TO NEUTRAL AT 60 MPH. IT HAPPENED WHILE I WAS ACCELERATING TO CHANGE LANES AND ALMOST CAUSED A MAJOR ACCIDENT AS THE CAR BEHIND ME HAD TO SLAM ON IT'S BRAKES AND SWERVE TO AVOID OTHER VEHICLES. *TR

NHTSA #: 10268362
mediumPOWER TRAIN
Filed: Mar 2008

TRANSMISSION FAILURE AT 65K MILES. TRANS FLUID FLUSHED BY FORD @ 30K MILES. CAR IS LESS THAN 3 YEARS OLD AND ALMOST EVERY MILE IS ON A FLAT EASY INTERSTATE HIGHWAY. I ASKED FOR ASSISTANCE, FORD TOLD ME TO GO FLY A KITE. I ALSO INFORMED FORD THAT THEY LOST AN ENTIRE FAMILY'S FUTURE PURCHASES OF ANY FORD PRODUCT / SERVICE. *TR

NHTSA #: 10221645
mediumPOWER TRAIN
Filed: Aug 2007

CONSUMER NOTICED THE VEHICLE WAS USING EXCESSIVE FUEL AND WAS NOT SHIFTING INTO GEAR PROPERLY. AT ONE TIME, THE VEHICLE WOULD NOT GO INTO REVERSE. THE DEALER EXAMINED VEHICLE AND DETERMINED THAT TRANSMISSION WAS DEFECTIVE, EVEN WITH UP TO DATE SERVICE RECORDS, AND NOTED THAT PROBLEM FIRST STARTED AT 49,000 MILES, MANUFACTURER REFUSED TO ASSIST IN REPAIR. *TR

NHTSA #: 10200506
mediumPOWER TRAIN
Filed: Oct 2005

CAME OUT OF PARK WHILE I WAS PUMPING GAS AND ROLLED INTO THE STORE . ( ABOUT 35 FEET ). *NM

NHTSA #: 10140136
mediumPOWER TRAIN
Filed: Oct 2004

MY 2001 FORD ESCAPE HAD ITS AUTOMATIC TRANSMISSION BREAK AT 40,00 MILES. IT HAD TO BE REPAIRED 3 MORE TIMES WITHIN THE YEAR,THE THIRD TIME AFTER HAVING THE RECALL FOR THE STALLING PROBLEM. THERE WAS A SEAM WELD BROKEN IN CLUTCH DRUM IN 2ND REPAIR. *NM

NHTSA #: 10093803
mediumPOWER TRAIN
Filed: Mar 2004

COMPLETE TRANSMISSION FAILURE AT FREEWAY SPEED. NO ACCIDENT, INJURIES, OR PROPERTY DAMAGE WAS INVOLVED. THE VEHICLE A '04, FORD, ESCAPE, 2WD, AUTO, HAD 5,104 MILES AND WAS LESS THAN 90 DAYS OLD. VEHICLE WAS TOWED TO DEALERSHIP, WHICH PROMPTLY REPLACED DEFECTIVE TRANSMISSION WITH A NEW ONE. TOTAL TIME REQUIRED WAS (6) WORKING DAYS. MOST OF THE REQUIRED TIME WAS WAITING FOR THE DELIVERY OF A NEW TRANSMISSION. DEALERSHIP REPORTED THE TRANSMISSION FAILURE WAS DUE TO THE "PLANETARY BEARING". THE "NEEDLE BEARINGS" IN THE "PLANETARY BEARING" HAD FAILED. THEY DISINTEGRATED. SMALL METAL FRAGMENTS WORKED THROUGH OUT THE TRANSMISSION, RESULTING IN EXCESSIVE INTERNAL DAMAGE. TRANSMISSION WAS REPAIRED UNDER WARRANTY. ALL COSTS FOR TOWING, REPAIR, AND LOANER WERE PAID BY FORD MOTOR CO. REPAIR WORK WAS PERFORMED BY DICK MASHETER - FORD AND THEY DID A GOOD JOB. I DID REQUEST A 3YR, 36,000 MILE WARRANTY FOR THE NEW TRANSMISSION. THIS WAS DENIED. I STILL HAVE THE ORIGINAL FACTORY WARRANTY OF 3 YR, 36,00 MILES; BUT I WANTED THE CLOCK RESET FOR THE NEW TRANSMISSION. THIS WOULD HAVE EXTENDED THE WARRANTY FOR THE NEW TRANSMISSION TO 41,104 MILES. A SINGLE FAILURE MAY HAPPEN, SINCE WE DON'T LIVE IN A PERFECT WORLD. I'M FILING A COMPLAINT FOR INFORMATIONAL PURPOSES, SO THE NHTSA MAY TRACK THIS TYPE OF FAILURE AND PERHAPS DETERMINE IF IT REQUIRES FURTHER INVESTIGATION AND/OR A RECALL. *NM

NHTSA #: 10063763
mediumPOWER TRAIN
Filed: Mar 2004

MY 2004 FORD ESCAPE ROLLS BACKWARD WHEN IN DRIVE ON AN INCLINE (MODERATE TO STEEP). THE DEALER SAYS THIS IS NORMAL. I THINK THIS IS A SAFETY PROBLEM. *JB

NHTSA #: 10062347
mediumPOWER TRAIN
Filed: Mar 2004

CONSUMER NOTICED THE VEHICLE WAS USING EXCESSIVE FUEL AND WAS NOT SHIFTING INTO GEAR PROPERLY. AT ONE TIME, THE VEHICLE WOULD NOT GO INTO REVERSE. THE DEALER EXAMINED VEHICLE AND DETERMINED THAT TRANSMISSION WAS DEFECTIVE. THE MANUFACTURER REPLACED THE TRANSMISSION. *AK *JB

NHTSA #: 10057197

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