2003 Ford Escape Suspension Problems

Your vehicle felt unstable and like it was swaying while driving. After taking it to a mechanic, you were told you needed lower control arm and links replaced. While driving to work after ordering parts, you heard a loud pop, and the vehicle suddenly dropped down and had to be towed home. You discovered Ford issued a recall (14S02) for the same problem on your vehicle's year, make, and model, but your VIN doesn't show the recall as applicable.

While driving on a bumpy dirt road, your steering wheel suddenly stopped working because the sub-frame broke. Your mechanic says replacing the sub-frame will cost about $1,000. At 124,000 miles, the frame fractured from normal driving conditions, which is concerning since a structural failure like this can make the vehicle unsafe to drive. The repair will require removing and replacing the broken sub-frame component.

While replacing the control arms on your 2003 Ford Escape, you may discover severe corrosion on the passenger side, causing the control arm to barely stay attached. A flat stabilizer bar connecting both sides has become non-functional because its mounting bolt has corroded away and has nothing to secure it to. This corrosion issue persists despite what appears to be an earlier design change intended to address it, and repairs may be costly.

Your vehicle's lower control arms are corroded and need replacement, but you're not covered by recall #14S02 because Virginia was excluded from that recall campaign. Driving with corroded control arms is considered unsafe, but the replacement cost is very high relative to your vehicle's value. The repair will involve replacing both lower control arms and their ball joints.

Your vehicle's front subframe—the part that supports your engine, transmission, steering, suspension, and brakes—can develop corrosion over time. According to Ford, severe corrosion can cause a suspension control arm to separate from the subframe, which would prevent your wheel from staying properly in place. You'll need to have the corroded subframe and control arm inspected and replaced by a mechanic to restore safe suspension function.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT UPON TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC TO BE INSPECTED, THE MECHANIC DISCOVERED SEVERE CORROSION ON THE DRIVER SIDE REAR WHEEL TUBULAR FRAME. THE MECHANIC INFORMED HIM THAT THE FAILURE COULD CAUSE THE COLLAPSE OF THE DRIVER SIDE REAR WHEEL. PRIOR TO THE DISCOVERY, THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000(STRUCTURE). THE CONTACT SPOKE WITH GERMAIN FORD OF COLUMBUS (7250 SAWMILL RD, COLUMBUS, OH 43235, (614) 356-9743) WHERE HE WAS INFORMED THAT THE DEALER WAS NOT AUTHORIZED TO REPAIR THE VEHICLE. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER WHO THEN REFERRED HIM TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 254,000.

MY CAR HAD A RECALL #14S02 FOR A RUSTED SUBFRAME. FORDS FIX WAS TO PUT A $20 PIECE OF METAL THAT THEY CALL A REINFORCEMENT BRACE. THIS REINFORCED BRACE HAS FAILED AND THE ORIGINAL PROBLEM HAS REOCCURRED. THE ORIGINAL RECALL PROBLEM WAS THAT THE CAR WAS ALMOST IMPOSSIBLE TO STEER AND COULD CAUSE SERIOUS ACCIDENTS. NOW FORD IS TELLING MY THERE IS NOTHING THEY CAN DO SINCE THEY PUT THE CHEAP REINFORCEMENT BRACE! NOW I HAVE AN UNDRIVEABLE VEHICLE THAT HAS THE SAME PROBLEM AS THE ORIGINAL RECALL! I BELIEVE THEY SHOULD BE RESPONSIBLE TO FIX THE PROBLEM SINCE WHAT THEY DID TO FIX THE RECALL HAS LITERALLY FAILED AGAIN!

TL* THE CONTACT'S MOTHER OWNS A 2003 FORD ESCAPE. THE CONTACT'S MOTHER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) THE VEHICLE WAS REPAIRED AT HOPKINS FORD OF ELGIN INC. LOCATED AT (1045 E CHICAGO ST, ELGIN, IL 60120) HOWEVER, THE FAILURE WAS EXPERIENCED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE MOVED FROM LEFT TO RIGHT INDEPENDENTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO CONTROL THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER AND PASSENGER'S SIDE CONTROL ARMS AND THE FRONT SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

BEARING ARE MAKING NOISE

BEARING HAVE A WIRED NOISE ON FROM OF VEHICLE WHEN I GET 35 MILES OR MORE

HELLO THE CAR IS MAKING A NOISE LIKE BEARING WHEN I DRIVE MORE THAN 35 MILES IT GOING WORSE WHEN YOU MOVE A LITTLE BIT THE STEARIN WEELL AND NEVER END JUST WHEN GET LESS THAN 30 OR 35 MILES SOMTIMES IT DOIT LESS THAN 30 MILES AND EVERYDAY IT GOING WORSE PLEASE CAN YOU DOBLE CHECK RECALL FOR FROM BEARING I REALLY APPRECIATE

THE LEFT FRONT CONTROL ARM BROKE THROUGH THE SUBFRAME, CAUSING A VERY EXPENSIVE REPAIR. MY FATHER WAS DRIVING IT AT THE TIME. WHEN HE WENT TO ACCELERATE ON A STATE HI WAY IT PULLED VERY HARD TO THE LEFT INTO ONCOMING TRAFFIC, NEARLY ENDING IN A BAD WAY. I SUBSEQUENTLY TEST DROVE IT AND DISCOVERED THE PROBLEM. I IMMEDIATELY CHECKED FOR ANY RECALL INFORMATION AND FOUND THIS SPECIFIC INFORMATION. MY FATHER HAD TAKEN IT TO HIS LOCAL FORD DEALERSHIP AND THEY SAID IT WAS OK AS OF 2014.I NOTICED ONLY SOME MODELS WERE INCLUDED IN THE 2014 RECALL. THE SUBFRAME IN THE LEFT FRONT IS SOFT AND ROTTED OUT, WHILE THE RIGHT FRONT AND THE REAR IS IN GOOD CONDITION. I CONTACTED FORD DIRECTLY AND FOUND NO RELIEF OR EVEN A SATISFACTORY EXPLANATION WHY MY FATHER'S VEHICLE WAS NOT INCLUDED. I'M QUITE APPALLED WITH FORD MOTOR COMPANY'S LAME EXPLANATION OF HOW VEHICLE DOESN'T QUALIFY FOR REIMBURSEMENT. WITHOUT BEING OVERLY DRAMATIC, MY FATHER OR I COULD HAVE LOST OUR LIVES TO TO THIS RARE TYPE OF DAMAGE. THIS ESCAPE HAS BEEN WELL TAKEN CARE OF AND IS IN GOOD CONDITION FOR A 2003 FROM THE RUST BELT. I'VE OWNED DOZENS OF VEHICLES, AS HAS MY WHOLE FAMILY, WE'VE NEVER SEEN THIS TYPE OF PROBLEM AND IT'S NOT SUBJECT TO A RECALL. I AM HOPING OTHERS HAVE COMPLAINED AS WELL IN HOPES OF SPARKING AN EXPANDED RECALL. THANK YOU FOR YOUR TIME. I INCLUDED A COUPLE OF GENERAL PICTURES FOR NOW AS THE ESCAPE IS AT A REPAIR SHOP. 2003 XLT V6 3.0 WITH AVAILABLE FULL 4X4 CAPABILITY. APPROXIMATELY 165,000 MILES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

I WAS DRIVING MY CAR OUT OF MY DRIVEWAY AND THE STEERING WHEEL TURNED OFF CENTER MAKING IT DIFFICULT TO CORRECTLY STEER THE CAR. I TOOK IT TO A MECHANIC AND WAS TOLD THE SUB FRAME RUSTED AND CRACKED IN HALF.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED, WHICH CREATED AN ABNORMAL RUBBING SOUND WHEN THE VEHICLE WAS TURNED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO RICART FORD (4255 S HAMILTON RD, GROVEPORT, OH 43125, (614) 836-6260) WHERE IT WAS DIAGNOSED THAT A NEW SUBFRAME AND LOWER CONTROL ARM WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 196,703.

CONTROL ARMS ARE IN TERRIBLE CONDITION. PASSENGER SIDE CONTROL ARM DISLOCATED WHILE I WAS DRIVING ON A CITY STREET DUE TO CORROSION AND POOR MANUFACTURING. THERE WAS A RECALL FOR IT ON SOME ESCAPES DURING THOSE YEARS BUT SINCE MY VIN NUMBER ISNT ON THEIR RECALL LISTS FOR IT IM NOT COVERED. FORD NEEDS TO BE HELD RESPONSIBLE FOR IT AND DO THE RIGHT THING. HOW ARE ONLY SOME OF THE FORD ESCAPES DURING THOSE YEARS COVERED FOR BAD CONTROL ARMS? PLEASE HELP AND HOLD FORD ACCOUNTABLE.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE TURNING AT LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHOOK. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB CHAPMAN FORD (1255 COLUMBUS AVE, MARYSVILLE, OH 43040, (937) 642-0015) WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM AND SUBFRAME WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, A CRUNCHING SOUND WAS PRESENT COMING FROM THE FRONT PASSENGER SIDE AND THE VEHICLE SUDDENLY COULD NOT BE DRIVEN PROPERLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARM HAD FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE LATER EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 35 MPH, A LOUD NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE VEHICLE SWAYED BACK AND FORTH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND, UPON INSPECTING UNDERNEATH THE VEHICLE, NOTICED CORROSION AND SEPARATION OF THE LOWER CONTROL ARM FROM THE FRAME. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 153,207.

MY SON WAS DRIVING THIS VEHICLE WHEN THE FRONT CONTROL ARM SNAPPED OFF FROM THE FRONT SUBFRAME! THANKFULLY, HE DID NOT GET KILLED OR INJURED. THE VEHICLE WAS TOWED TO A LOCAL GARAGE WHO INFORMED ME THAT FORD RECALL # 14S02 APPLIES TO THIS VERY CONDITION. UPON CALLING FORD'S CUSTOMER ASSIST LINE, I WAS COMPLETELY SHUT DOWN. I TOLD THE REP THAT I NEED A TOW SINCE THE CAR WAS NOT DRIVABLE. SHE TOLD ME THAT FORD WILL NOT PAY FOR A TOW OR ANY CONSEQUENTIAL DAMAGES. THIS MAKES NO SENSE TO ME. OBVIOUSLY, FORD HAS ACKNOWLEDGED A PROBLEM. I DON'T THINK IT IS FAIR FOR THEM TO TAKE NO RESPONSIBILITY & LEAVE THE CONSUMER FOOTING THE BILL. PLEASE LOOK INTO THIS WHEN YOU GET A CHANCE. THANK YOU. *TR

MY DAUGHTER WAS DRIVING HOME FROM WORK AND WENT OVER THE RAILROAD TRACKS AND THE WHOLE FRONT END FELT LIKE IT WAS GOING TO COLLAPSE THE STEERING GOT THROWN WAY OFF AND WHEN SHE WENT TO APPLY THE BRAKES AT THE LIGHT SHE ALMOST WENT THROUGH THEM BECAUSE OF THE FRONT-END BEING WAY OUT OF LINE. WHEN I HAD A CHANCE TO LOOK UNDERNEATH IT THE NEXT DAY IT IS SO CORRODED AND SPLIT AND CRACKED WHERE THE CROSSMEMBER IS. AND THESE RAILROAD TRACKS SHE WENT OVER EVERY DAY WITH NO PROBLEMS THAT ARE VERY SMOOTH EXCEPT FOR THAT NIGHT WHEN THEY JUST GAVE OUT. YOU CAN TELL THAT THE METAL FOR THE VEHICLE IS NOT QUALITY

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 40 MPH, THE DRIVER STRUCK A POTHOLE AND THE VEHICLE BEGAN TO PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE LOWER CONTROL ARM AND SUBFRAME WERE BENT DUE TO RUST AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

2003 FORD ESCAPE XLT 4X4 REAR FRAME RUSTS CAUSING CONTROL ARM BRACKET TO RIP FRONT THE FRAME. DRIVING DOWN THE ROAD CAME UP TO A STOP LIGHT ALL OF A SUDDEN MY BRAKES LOCKED UP GOT OUT AND LOOKED TOO SEE THE FRAME HAD RUSTED ALLOWING THE LOWER CONTROL ARM ON THE REAR DRIVER SIDE TO RIP THE BRACKET FROM THE FRAME.

MY 17-YEAR-OLD SON WAS DRIVING THE CAR HOME FROM WORK AND AFTER MAKING A RIGHT TURN THE CAR SEVERELY JERKS TO THE RIGHT. HE ALMOST WENT OFF OF THE ROAD. WE TOOK THE CAR TO OUR LOCAL MECHANIC AND WERE TOLD THAT THERE WAS CORROSION AND SEPARATION OF THE CONTROL ARM AND WE WOULD NEED A BRACE TO COMPLETE THE REPAIR. THE MECHANIC SAID WHEN HE TOOK THE CAR FOR A TEST DRIVE THE STEERING WHEEL IS OUT OF ALIGNMENT AND HE ALMOST HIT A MAILBOX WHEN THE CAR JERKED TO THE RIGHT. WHEN INVESTIGATING HOW TO GET A USED PART I DISCOVERED THAT THERE IS A RECALL FOR THIS EXACT ISSUE (FORD RECALL #14S02). MY CAR FITS THE SAME MODEL YEAR AND PURCHASE/REGISTRATION LOCATIONS AS INDICATED IN THE RECALL, BUT FORD REFUSES TO MAKE THE REPAIR UNDER THE RECALL. CURRENTLY WE ARE COMPLETELY UNABLE TO DRIVE THE VEHICLE BECAUSE IT IS UNSAFE FOR MY SON AND OTHER DRIVERS ON THE ROAD FOR THE CAR TO BE DRIVEN. HAD MY SON BEEN DRIVING FASTER WHEN THIS HAPPENED THERE COULD HAVE BEEN A TERRIBLE ACCIDENT. *TR

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. UPON EXITING A PARKING AREA, THERE WAS AN ABNORMAL SUSPENSION VIBRATION NEAR THE FRONT OF THE VEHICLE. THE FRONT SUBFRAME FRACTURED AND IMPACTED THE FRONT PASSENGER SIDE TIRE. THE CONTACT AND A MECHANIC INSPECTED THE FACT THAT THERE HAD BEEN PREMATURE RUST AND CORROSION ASSOCIATED WITH THE UNDERBODY, SUBFRAME, AND THE BAR THAT WAS CONNECTED TO THE FRAME. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED BY THE MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN FOR THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V165000 (STRUCTURE) AND 15E045000 (SUSPENSION). THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 33 MPH AND ATTEMPTING TO TURN, THE FRONT PASSENGER SIDE WHEEL FAILED AND THE VEHICLE BECAME DIFFICULT TO CONTROL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER AND DISCOVERED THAT THE FRONT PASSENGER WHEEL WAS RUSTED AND TWISTED OUTWARD. THE FAILURE CAUSED THE REAR CONTROL ARM TO ALMOST FALL OFF. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

WHILE DRIVING ON HIGHWAY THE STEERING STARTED TO BECOME UNSTABLE AND LOOSE. MOMENTS LATER THE LOWER CONTROL ARM (SUB-FRAME) ON PASSENGER SIDE SEPARATED CAUSING LOSS OF CONTROL ALMOST ENDING IN CRASH. NEVER RECEIVED NOTICE OF THE RECALL BELOW TO FIX THIS PROBLEM WHICH WAS ISSUED ABOUT TWO YEARS AGO. DEALERSHIP CONTACTED. THEY ARE DRAGGING THEIR FEET ON AN ANSWER AS TO WHETHER THEY'LL FIX. RECALL # 14S02 2001-'04 FORD ESCAPE RECALLED FOR RUST, STEERING PROBLEM FORD IS RECALLING 385,762 2001-'04 FORD ESCAPE SUVS BECAUSE A RUST PROBLEM MAY CAUSE THE LOWER CONTROL ARM TO SEPARATE, POTENTIALLY RESULTING IN DIMINISHED STEERING CONTROL. | APRIL 8, 2014 | FORD MOTOR COMPANY RECALL TITLE: FRONT SUBFRAME CROSSBRACE INSTALLATION NHTSA RECALL NUMBER: 14V165000 FORD RECALL NUMBER: 14S02

IN MAY OF 2016, I TOOK MY FORD ESCAPE IN FOR REPAIR OF A RECALL. MY UNDERSTANDING OF THE RECALL WAS TO PREVENT A FAILURE OF THE LOWER CONTROL ARM AS I READ THE RECALL NOTICE AND THE CONVERSATION THAT I HAD WITH REPAIR CENTER AGENT. A MONTH LATER THE LOWER CONTROL ARM SEPARATES. AFTER I HAD MY VEHICLE TOWED TO FORD, IT WAS EXPRESSED TO ME THAT RECALL WAS NOT TO PREVENT FAILURE BUT MERELY TO STABILIZE THE VEHICLE IN THE EVENT OF FAILURE. HAD I NOT HAD THE RECALL PERFORMED ON MY VEHICLE THEY WOULD HAVE REPAIRED THE ESCAPE AT COST TO THEM, BUT BECAUSE I HAD THE RECALL PERFORMED THEN I MOST PAY FOR IT. WHY WOULD FORD AUTHORIZE SUCH A RIDICULOUS RECALL EFFORT. FIRST OF ALL IF IT'S KNOW ISSUE, WHY NOT REPAIR THE ISSUE. SECONDLY, HAD I KNOW THE RAMIFICATIONS, I WOULD NEVER HAVE HAD THE RECALLED PERFORMED. THE CONTROL SEPARATED WHILE DRIVING AND I HIT A BUMP.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE THE VEHICLE WAS BEING SERVICED FOR ROUTINE TIRE MAINTENANCE, THE CONTACT WAS INFORMED THAT THERE WAS SEVERE CORROSION TO THE REAR AXLES OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 07/12/16*LJ

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL ON THE FRAME AND WAS REPAIRED. WHILE DRIVING 20 MPH, THE VEHICLE SHOOK AND THE STEERING WHEEL WOBBLED. THE FRONT DRIVER SIDE WHEEL WAS STRAIGHT WHILE THE FRONT PASSENGER SIDE WHEEL FACED OUTWARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS COMPLETELY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD THUMPING SOUND CAME FROM THE FRONT OF THE VEHICLE AND THE STEERING MALFUNCTIONED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME SEPERATED DUE TO SEVERE RUST AND CORROSION, WHICH CAUSED THE LOWER CONTROL ARM TO FRACTURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, A THUMPING NOISE WAS HEARD FROM THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS SEVERELY RUSTED AND FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT A BRACE WAS PLACED ON BY THE DEALER IN THE SUBFRAME AS PART OF A RECALL IN 2014. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

MY FORD ESCAPE HAD RECALL 14S02 COMPLETED, WHICH WAS SUPPOSED TO "FIX" THE RUSTING OUT SUB-FRAMES MADE OF INFERIOR METAL DUE TO SALT-BELT STATES SALTING OF ROADS, BY INSTALLING A FLIMSY BRACE ACROSS THE SUB-FRAME, BUT I'M HONESTLY NOT SURE WHAT IT DOES BESIDES PREVENT YOUR CAR FROM "COMPLETELY" LOSING CONTROL. FORD REFUSES TO TRULY FIX THE PROBLEM AND IT POSSES A SERIOUS RISK TO ME, MY FAMILY, AND OTHERS ON THE ROAD. IF THE SUB-FRAME DOES DETACH ON MY CAR, WHICH IT IS ONE NASTY POT-HOLE AWAY FROM DETACHING, THAN I WILL LOSE CONTROL OF MY CAR WHEN THE CONTROL ARM BREAKS OFF THE SUB-FRAME AND I WILL BE IN A POTENTIALLY LIFE THREATENING SITUATION. MY LOCAL INDEPENDENT MECHANIC WARNED ME OF THE DANGER OF THIS PROBLEM JUST RECENTLY WHILE IT WAS STATIONARY, BUT FORD DID NOT. FORD SIMPLY BRUSHED ME OFF AND DIDN'T EXPLAIN TO ME HOW DANGEROUS THIS SUPPOSED "FIX" IS. I AM STUDENT, AND IN ORDER FOR ME TO FIX THIS ON MY OWN THE COST WILL BE UNBEARABLE. I DO NOT THINK THIS IS FAIR OR FOLLOWING FEDERAL LAW, AND I DON'T KNOW HOW THIS PATHETIC BRACE HELD ON BY A COUPLE OF BOLTS WAS CONSIDERED A REAL FIX FOR A VERY DANGEROUS PROBLEM. THE MANNER IN WHICH FORD HAS HANDLED THIS SITUATION HAS BEEN DEPLORABLE AS WELL, AND I HAVE RECEIVED NOTHING BUT RUDENESS FROM THEIR SERVICE DEPARTMENT, AND CUSTOMER SERVICE REPRESENTATIVES. THE DANGER OF THIS PARTICULAR PROBLEM IS THAT WHEN THE CAR IS IN MOTION AND IT DOES DETACH, ESPECIALLY ON A HIGHWAY, THEN I, AND OTHERS WILL BE AT A RISK DUE TO LOSS OF CONTROL OF STEERING.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THERE WERE ABNORMAL NOISES COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, BOTH FRONT TIRES LEANED INWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT CONTROL ARM, SWAY BAR, AND TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE MECHANIC ALSO STATED THAT THE SUBFRAME CORRODED AND NEEDED TO BE REPLACED. A WEEK LATER, WHILE REVERSING AT A LOW SPEED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE CONTROL ARM AND AXLE FRACTURED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,470.

I OWN A 03 FORD ESCAPE AND WHEN DRIVING AT ABOUT 30MPH MY TIRE STARTED RUBBING THE FENDERWELL AND PULLING HARD TO THE RIGHT I HAD TO FIGHT TO KEEP MY CAR FROM HITTING THINGS AND ABOUT 5 SECONDS AFTER ALL OF A SUDDEN THERE IS A VERY LOUD CLUNK SOUND FROM MY PASSENGER FRONT TIRE. AND MY FRONT END DROPPED AND WHEEL LOCKED UP. CAUSING ME TO LOSE CONTROL OF MY VEHICLE. NEARLY MISSING PARKED CARS. I WAS TOLD MY LOWER CONTROL ARM SEPARATED FROM SUBFRAME. WHICH HAS A CORROSION ISSUE (THIS IS A KNOW PROBLEM WITH THIS MODEL, RECALL REFERENCE NUMBER --- 14S02) .. I WAS ADVISED BY A PRIVATE MECHANIC THAT MY SUBFRAME NEEDED REPLACED. I GOOGLED AND FOUND OUT ABOUT THIS RECALL AND HAD IT TAKEN TO MY LOCAL FORD DEALERSHIP AND SO FAR HAVE HEARD NOTHING.. THIS IS RIDICULOUS. AND BECAUSE OF THIS SAFETY RECALL, IT DAMAGED MY CAR EVEN FURTHER, BROKE MY C/V JOINT. PROBABLY MESSED UP THE AXEL TO

THE RIGHT FRONT SUB-FRAME IS DANGEROUSLY RUSTED THROUGH, AND MY MECHANIC SAYS IT'S NOT SAFE TO DRIVE AS IT MAY COLLAPSE AN ANY MOMENT. I TOOK IT TO THE FORD DEALERSHIP IN NORTH CANTON, OHIO THIS SUMMER (APPROXIMATELY JUNE OR JULY) AND THEY SAID THE VIN NUMBER WASN'T ON THE RECALL LIST, SO THEY REFUSED TO FIX IT. THE SITUATION IS SUCH THAT I HAVE A VEHICLE THAT IS UNSAFE TO DRIVE, AND FORD MOTOR CO. WILL NOT FIX IT. AS OF NOW, I AM AFRAID TO USE THIS VEHICLE. THE QUESTION IS: WHY HAS FORD RECALLED AND REPAIRED MOST OF THESE RUSTED SUB-FRAME PROBLEMS, BUT NOT MINE?

I WAS DRIVING ALONG A HIGHWAY GETTING READY TO TURN WHEN THE FRAME BROKE AND I WAS BARELY ABLE TO GET OFF THE ROAD WHEN IT STOPPED BECAUSE I FOUND OUT LATER THE FRAME THAT KEPT THE C V JOINT IN PLACE CAME APART AND MY TIRE TWISTED INTO THE WHEEL WELL. THE RECALL THAT WAS TO KEEP THIS FROM HAPPENING HAD BEEN PERFORMED BUT THE REPAIR DID NOT KEEP THIS FROM HAPPENING TO MY VEHICLE.

WENT TO GET CAR INSPECTED AND THE EXHAUST Y PIPE AND ENGINE CRADLE SUBFRAME HAS CORRISON. CALLED THE FORD RECALL AND FOR SOME REASON MY VEHICLE DID NOT HAVE A RECALL, BUT THERE WERE OTHER 2003 RECALLS FOR THE CONTROL ARMS AND CORRISON OF THE FRAME AND MEMBERS. THIS SEEMS TO BE A PROBLEM WITH A LOT OF FORD VEHICLES BUT NOT ON THE RECALL LIST AND SHOULD BE. VEHICLE HAS 100,078 MILES. THERE IS ALSO NOISE COME FROM AN AREA AROUND THE TIRES NOT SURE WHICH ONE.

I WAS PULLING OUT OF MY DRIVEWAY AND STARTED TO HEAR A LOUD CLUNKING NOISE. I PULLED THE CAR BACK IN AND IT HAS SAT THE PAST FEW DAYS. I TOOK IT TO MY MECHANIC AND WAS TOLD THAT THE WHOLE FRONT END AND FRAME ARE RUSTED AND NEEDS TO BE REPLACED. I RESEARCHED ONLINE AND AM NOW AWARE OF ALL THE ISSUES THAT INVOLVE RUST ON THESE MODELS. I AM SCARED TO EVEN DRIVE THE CAR IN THE SHAPE THAT IT IS IN. I WILL CALL THE RECALL HOTLINE BUT ACCORDING TO WHAT I HAVE READ I DON'T EXPECT MUCH HELP FROM FORD. I WILL NEVER PURCHASE ANOTHER FORD AND AM SORRY TO SAY THAT AS CONSUMERS WE SHOULD EXPECT THESE COMPANIES TO STAND BEHIND THEIR CHEAPLY MADE PRODUCTS

THE LOWER CONTROL ARM ON MY 2003 FORD ESCAPE IS RUSTED THROUGH AND FORD DIDN'T INCLUDE MY VEHICLE IN THE RECALLS. THEY ARE OBVIOUSLY HAVING A WIDER ISSUE WITH THIS CONTROL ARM SINCE RECALL NUMBER 14SO2 HAS AFFECTED MY ESCAPE AS WELL. THEY CLAIM THAT MY LOWER CONTROL ARM WASN'T PART OF THE FACTORIES THAT WAS LISTED SO THEY WON'T INCLUDE ME IN THE RECALL. I HAVE HAD THIS ISSUE FOR A WHILE AND IF I WAS GOING DOWN THE HIGHWAY MY ENTIRE WHEEL COULD HAVE DISCONNECTED AND CAUSE A HORRIBLE CRASH. THEY MUST INCLUDE ALL FORD ESCAPES FROM 2001 THROUGH 2004 AS LISTED IN THIS RECALL SINCE MY ESCAPE IS OBVIOUSLY INCLUDED IN THIS RECALL AND I SHOULD NOT BE CHARGED FOR THE REPAIR OR AT LEAST NOTIFIED OF THE DANGER. THEY SHOULD NOT BE ALLOWED TO PICK AND CHOOSE WHICH CAR THEY DEEMED ACCEPTABLE FOR THE RECALL IF THERE IS OBVIOUSLY A DEFECT WHICH COULD CAUSE HARM TO THE OWNER AND IS DOCUMENTED AS BEING HARMFUL,, *TR

TL*THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) AND THE DEALER INSTALLED REINFORCEMENT CROSS BAR TO THE UNDER CARRIAGE OF THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE CROSS BAR WAS NOT A PERMANENT REPAIR. AS A RESULT, THE FRONT SUB FRAME NEEDED TO BE REPLACED AND THE FRONT PASSENGER SIDE LOWER CONTROL ARM WAS RUSTED THROUGH. THE CONTACT FELT THAT THE RECALL REMEDY WAS NOT AN ADEQUATE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT HEARD A CONSTANT NOISE COMING FROM THE FRONT OF THE VEHICLE NEAR THE WHEELS. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE DEALER PROVIDED THE RECALL REMEDY OF A NEWLY DESIGNED CROSS BRACE AS AN INTERIM REPAIR, BUT THE NOISE FAILURE RECURRED. WITHIN THREE MONTHS, THE POWER STEERING FAILED. THE FRONT PASSENGER SIDE WHEEL WAS LEANING DUE TO THE FACT THAT THE LOWER CONTROL ARM FRACTURED. THE SUBFRAME WAS RUSTED TO THE POINT OF CORROSION. THE DEALER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

SEEMS WE OWN A FORD ESCAPE 2003 WHICH NEEDS A CROSS BRACE FOR THE SUB FRAME. THE REASON FOR THE RECALL IS THAT THE SUB FRAME CORRODES AND THE BRACE WILL KEEP THE TWO SIDES FROM BREAKING APART AND SPLITTING THEM INTO TWO HALVES. THAT IS BECAUSE IT CAN RUST AND BREAK. THE TOP OF THE SUB FRAME OF THE FORD ESCAPE IS RUSTED AND LOOKS VERY UNSAFE. FORD WOULD NOT REPLACE THE WHOLE SUB FRAME BECAUSE IT DOES NOT EFFECT WHERE THEY CAN ATTACH THE BRACE. PROBLEM SOLVED FORD WILL NOT COVER THE TOP OF THE SUB FRAME ONLY THE BOTTOM WHERE THE BRACE IS INSTALLED. QUESTION 1: WOULD YOU OR THE OWNER OF THE FORD CORP HAVE HIS DAUGHTER AND/OR HIS GRAND DAUGHTER DRIVE DOWN RTE. 495 DOING 65 MPH WITH A RUSTED-OUT TOP SUB FRAME? QUESTION 2: I HAVE A BRAND NEW FORD ESCAPE 2014. HOW LONG ARE THE IRON FRAME PARTS OF THE CAR GOOD? SHOULD I SELL IT AT 5 YEARS OR 6? I KNOW THAT 10 YEARS IS TOO LONG. *TR

I TOOK MY 2003 FORD ESCAPE TO DEALER TO HAVE CROSS BRACE PUT ON DUE TO RECALL. I KNOW MORE THAN LEFT THEIR PARKING LOT AND NOTICE CAR DRIVING FUNNY. EVER SINCE BEING PUT ON I HAVE TO REPLACE CONTROL ARM ON PASSENGER FRONT, NEW TIRES AND 2 ALIGNMENTS. NOW I HAVE TO HAVE CV JOINTS REPLACED BECAUSE OF EXCESSIVE VIBRATION. I CALLED THE DEALER AND COMPLAINED ABOUT CAR DRIVING FUNNY THEY BASICALLY TOLD ME ITS NOT THERE FAULT. I HAVE SOAKED ALMOST $1000 IN REPAIRS DUE TO CROSSBAR BEING PUT ON MY CAR. THIS NEEDS TO BE FIXED THERE ARE FLAWS IN THE CROSS BRACE BEING INSTALLED ON CARS. I HAVE HAD VEHICLE FOR ALMOST 3 YEARS WITH NO PROBLEMS AND SINCE DEALER MESSED WITH MY CAR I HAVE HAD NOTHING BUT PROBLEMS. *TR

SEPARATION OF THE LOWER CONTROL ARM FROM THE SUB-FRAME CAUSING HARD STEERING AND LOSS OF PROPER CONTROL. *TR

ON JUNE 9 2014, I TOOK MY ESCAPE TO THE FORD DEALER TO HAVE RECALL 14S02 PERFORMED. WE HAD RECENTLY PURCHASED THE CAR AND HAD GOTTEN THE RECALL NOTICE. THE SERVICE WRITER CALLED ME TO SAY THAT "THE CAR WASN'T SAFE TO DRIVE" BECAUSE OF THE RUST SPOTS THAT HAD EATEN THROUGH THE ENGINE CRADLE. HE WARNED ME THAT IF THIS WENT UNREPAIRED, THE FRAME COULD COLLAPSE UNDER THE WEIGHT OF THE ENGINE. HE REASSURED ME THAT HE WAS WORKING WITH FORD TO REPLACE THE ENGINE CRADLE AS PART OF THE RECALL. HE TOOK PICTURES (TWICE) OF THE CAR AND SUBMITTED THEM AND A REQUEST TO FORD FOR THE REPAIR. ON JULY 13 2014, MORE THAN A MONTH LATER, THE SERVICE WRITER LET ME KNOW THAT FORD HAD REJECTED THE REPAIR CLAIM, SAYING THAT "THEY DIDN'T THINK THE RUST WAS SIGNIFICANT, IT WAS SURFACE RUST, AND THE CAR WAS ACTUALLY SAFE TO DRIVE." THE DEALER INSTALLED A BRACKET ACROSS THE BOTTOM OF THE RUSTY CRADLE. I UNDERSTAND THAT THE BRACKET IS PART OF THE RECALL. I PICKED THE CAR UP ON JULY 14 2014 AND WAS TOLD THAT IT WAS SAFE AND NOT TO WORRY ABOUT THE RUST. WE SUBSEQUENTLY SPENT OVER $1,500 MAKING OTHER REPAIRS TO THE CAR, BELIEVING IT WAS A GOOD INVESTMENT. LESS THAN 2 MONTHS LATER, ON SEPTEMBER 5 2014, MY DAUGHTER EXPERIENCED A CATASTROPHIC FAILURE OF THE ENGINE CRADLE, BENDING THE DRIVE AXLE ON THE PASSENGER SIDE AND RENDERING THE CAR UNABLE TO DRIVE. THE SERVICE WRITER HAD BEEN CORRECT, IT WAS UNSAFE TO DRIVE AND IT DID FAIL. WE HAD THE CAR TOWED TO THE NEAREST DEALER. ON SEPTEMBER 9 2014, I WAS TOLD THAT FORD HAD AGAIN REJECTED THE CLAIM TO REPAIR THE (BROKEN) ENGINE CRADLE. THIS TIME, THE REASON GIVEN WAS "THEY HAD ALREADY DONE THE RECALL" THAT WAS MEANT TO ADDRESS THE CRADLE DAMAGE FROM RUST. I HAVE APPEALED THE REJECTION THROUGH FORD CUSTOMER CARE AND THROUGH THE SPECIAL SERVICES GROUP AND THEY CONTINUE TO REJECT THE REPAIR. I WOULD LIKE FORD TO REPAIR THE VEHICLE AT THEIR EXPENSE. *TR

THIS VEHICLE IS PART OF THE FORD RECALL 14S02 (NHTSB #14V165000 ). I HAD THE RECALL DIRECTED CROSS-BRACE INSTALLED IN JUNE 2014 (3 MONTHS AGO). I WAS TURNING A CORNER AT ABOUT 5-10 MPH, HEARD A POP IN THE RIGHT FRONT OF THE CAR AND THEN HEARD A SCRAPING SOUND AND HAD DIFFICULTY STEERING. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHO FOUND THAT THE CROSS-BRACE HAD FAILED BECAUSE THE SUBFRAME GAVE WAY. I WAS TOLD THAT THE BRACE WAS ONLY TO PROVIDE AN ENVELOPE OF SAFETY IF THE SUBFRAME FAILED BUT IT WAS NOT MEANT TO PREVENT FRAME FAILURE OR CORRECT FRAME WEAKNESS. I WAS ALSO TOLD THAT THE SUBFRAME REPAIR WAS NOT COVERED AS PART OF THE RECALL AND THAT THE REPAIR WOULD COST ABOUT $2000. I DON'T THINK THAT A QUALITY VEHICLE WOULD HAVE A FRAME FAILURE AFTER ONLY 10 YEARS. I THINK THIS IS A DESIGN FLAW AND THAT SIMILAR TO TOYOTA, FORD IS TRYING TO SAY THEY PUT IN A FIX BUT NOT REALLY FIX THE REAL PROBLEM. I BELIEVE THAT MY FRAME WAS SEVERELY WEAKENED BEFORE THE CROSS-BRACE WAS INSTALLED AND THAT THE SUBFRAME SHOULD HAVE BEEN REPLACED INSTEAD OF THE PATCH FIX DESIGNED IN THE RECALL WHICH FORD ADMITTED TO ME WAS ONLY TO HELP PREVENT INJURIES, NOT TO FIX A KNOWN DESIGN PROBLEM. YOU WOULD THINK THE MECHANICS WOULD WANT TO PROTECT CUSTOMERS FROM POTENTIALLY LETHAL STRUCTURAL FAILURES. MAYBE THEY DO BUT MANAGEMENT IS ONLY CONCERNED WITH PROFITS. FAILING TO STAND BEHIND THE QUALITY OF THEIR PRODUCT WILL COST FORD; THEY CERTAINLY HAVE LOST ME. *TR

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V165000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY ESCAPE IS PART OF THE HHTSA 14V-165 RECALL. FORD DEALER INSPECTED SUSPENSION/SUB FRAME AREA ON 6/11/2014 AND DETERMINED IT WAS BAD. HOLE SIZE WAS APPROX. 3INX6IN. SERVICE MAN SAID HE WAS ONLY AUTHORIZED TO PUT ON CROSS BRACE BUT ALSO SAID HE WOULD TALK TO REP ABOUT REPLACING SUB FRAME. HE AND I BOTH TOOK PICTURES. I DID NOT FEEL SAFE AFTER SEEING THE FLIMSY CROSS BRACE INSTALLED DUE TO THE FACT THAT WHERE IT BOLTS ON WAS WHERE A MAJORITY OF RUST IS. HE EVEN SAID HE WOULDN'T WANT TO BE DRIVING VEHICLE. AFTER 3 1/2 WEEKS STILL CAN NOT GET AN ANSWER IF THEY WILL REPLACE THE BAD PART. IF SUBFRAME BREAKS THE CROSS BRACE AREA WILL NOT BE STRONG ENOUGH TO SUPPORT THE WEIGHT OF VEHICLE. *JS

TL - THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V165000 (LOWER CONTROL ARM CORROSION); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JCC UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE LOWER CONTROL ARM FAILED AND CAUSED A LOSS OF STEERING CONTROL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT REMAINED FOR TWO MONTHS HOWEVER, ONCE THE VEHICLE WAS RETURNED TO THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT HE RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V165000 (LOWER CONTROL ARM). THE VEHICLE WAS TAKEN TO THE DEALER AND A REINFORCEMENT CROSS-BRACE WAS INSTALLED. THE CONTACT STATED THAT THE CROSS-BRACE WAS NOT WORKING FOR HIS VEHICLE DUE TO THE FRONT LOWER CONTROL ARMS BEING COMPLETELY RUSTED. THE MANUFACTURER WAS NOTIFIED ABOUT THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

TL * THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SHE HEARD A LOUD POPPING SOUND AND LOST CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WENT ACROSS FOUR LANES, ROLLED OVER TWICE, LANDED INTO INCOMING TRAFFIC AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED THREE BROKEN VERTEBRAE, AND LACERATIONS TO HER HEAD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. ADDITIONALLY, THE CONTACT STATED THAT THE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V165000 (SUSPENSION) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A LOUD ABNORMAL NOISE HEARD AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE LOWER CONTROL ARM BECAME DETACHED FROM THE SUB FRAME, WHICH HAD EXTENSIVE CORROSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LOWER CONTROL ARM, THE SUB FRAME AND THE CV JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V165000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 230,000.

MY CAR IS A PART OF A RECALL FOR RUST AND THE LOWER CONTROL ARM, BUT I THINK THAT SCOPE IS TOO NARROW. MY ESCAPE HAS RUSTED WHEEL WELLS AND A RUSTED GAS TANK COVER THAT I CAN SEE. I HAVE ALSO READY HAD TO REPLACE ANTI-LOCK BRAKES FOR RUST, ALONG WITH THE EXHAUST SYSTEM AND ALL OF ITS PARTS, THE FRONT LOWER CONTROL ARMS, SWAY BAR LINKS AND ALL PARTS OF THE OIL PAN. ALL OF THIS IS DUE TO RUST. THIS WAS AT THE MILEAGE OF 58,465. I STILL HAVE LESS THAN 80,000 MILES BUT I AM AFRAID TO DRIVE MY CAR THE 90 MILES FROM MY HOME TO THE JERSEY SHORE. *TR

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V165000 (SUSPENSION-LOWER CONTROL ARM REGIONAL) AND WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER CONFIRMED THAT THERE WERE RUST HOLES ON THE SURFACE OF THE FRAME AND MADE AN INTERIM REPAIR, WHICH INCLUDED ATTACHING A CROSS MEMBER AND SUPPORT BAR TO THE SUBFRAME. THE CONTACT STATED THAT SHORTLY AFTER THE RECALL REPAIRS WERE PERFORMED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL POPPING NOISE FROM THE FRONT END. THE CONTACT WAS TRAVELING APPROXIMATELY 25 MPH AND ATTEMPTING TO COMPLETE A TURN WHEN THE LOUD, POPPING NOISE WAS HEARD. THE LOWER CONTROL ARM BECAME DETACHED FROM THE SUBFRAME ON THE FRONT PASSENGER'S SIDE. THE VEHICLE THEN BEGAN TO SHAKE VIOLENTLY AND THE CONTACT WAS NOT ABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUBFRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 121,716.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD NOISE EMITTED FROM THE REAR EXTERIOR ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN INDEPENDENT MECHANIC WHERE AN UNKNOWN REPAIR WAS PERFORMED. AFTER THE VEHICLE WAS REPAIRED THERE WAS A SLIGHT REDUCTION IN NOISE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 145,920.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT APPROXIMATELY 5 MPH, A LOUD NOISE EMITTED AS THE VEHICLE SUDDENLY CAME TO A STOP. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER'S SIDE TIRE WAS COLLAPSED INWARDLY WHICH CAUSED THE CONTROL ARM TO FRACTURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT END EXHIBITED A LOUD NOISE AS THE FRONT PASSENGER'S SIDE FRONT WHEEL SEPARATED. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION. THE FAILURE WAS LOCATED AT THE FRONT SUB FRAME AND LOWER CONTROL ARM, WHICH WERE BOTH DETERMINED TO BE CORRODED. AS A RESULT, THE FRONT PASSENGER'S SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE AXLE WAS FRACTURED AND THE FRAME WAS CORRODED, AND CRACKED. IN ADDITION, THE WHEEL BEARINGS AND THE BRAKES WERE DEFECTIVE. AS A RESULT, THE FRAME AND AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE XLT. THE CONTACTED STATED THAT THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS CORROSION OF THE SUB FRAME BALL JOINTS AND CONTROL ARMS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 124,000.

WHEN I RECENTLY HAD MY ROUTINE MAINTENANCE CHECK ON MY VEHICLE I WAS HORRIFIED WHEN MY MECHANIC INFORMED ME THAT THE FRONT SUB FRAME WAS RUSTED FROM THE INSIDE OUT! CAN YOU IMAGINE MY UTTER SHOCK WHEN MY MECHANIC ADVISED ME THAT THIS VEHICLE IS PROHIBITED TO BE DRIVEN SINCE CATASTROPHIC OUTCOMES WOULD BE LIKELY? HOW VERY FORTUNATE NOTHING FATAL TOOK PLACE WHILE BEING IN THIS VEHICLE; BECAUSE BASED ON THE CONDITION OF THE SUB FRAME IT COULD HAVE BEEN MY REALITY TO SUFFER DETRIMENTAL CONSEQUENCES. MY YOUNG CHILDREN ARE IN THIS SUV EVERY SINGLE DAY AND TO THINK THEIR LIVES WERE AT RISK JUST BY BEING A PASSENGER HAS SICKENED ME BEYOND WORDS. I HAD NO OTHER CHOICE BUT TO GET IT REPAIRED ASAP, SO I INFORMED THE CUSTOMER RELATIONSHIP CENTER OF FORD MOTOR COMPANY AS INSTRUCTED BY THEIR WEBSITE AND ALL THEY COULD DO WAS APOLOGIZE FOR ANY INCONVENIENCE. THIS FRIGHTENING SITUATION GOES FAR BEYOND FROM BEING AN INCONVENIENCE IT COULD HAVE BEEN A MAJOR LIFE THREATENING ISSUE. I WAS NOT ASKING FORD FOR A NEW VEHICLE, I SIMPLY WAS ASKING FOR ASSISTANCE TOWARDS A MAJOR EXPENSE THAT WAS NOT CAUSED BY MY LACK OF PROTECTING MY MAJOR INVESTMENT WITH ROUTINE MAINTENANCE CHECKS BUT BY FORD HAVING DEFECTIVE SUB-FRAMES INSTALLED IN THEIR VEHICLES. MY MECHANIC HAS NEVER SEEN SUCH A STRUCTURAL DEFECT AS THIS EVER BEFORE! FORD HAS ALREADY MANUFACTURED VEHICLES THAT INVOLVED MAJOR RECALLS FOR THE EXACT SAME PROBLEM, SO QUITE NATURALLY OTHER FORD MODELS COULD SUFFER THE SAME DANGEROUS CONSEQUENCES WITH REGARDS TO THE FRONT SUB FRAME . I BELIEVE AN INVESTIGATION ON THIS HORRIFIC ISSUE IS DEEMED A NECESSITY DUE TO THE HISTORY OF FORD'S SUB FRAMES. THIS HAS BEEN VERY DEVASTATING TO ME AND I CAN'T IMAGINE ALLOWING ANOTHER CONSUMER TO ENDURE THIS MAJOR FEAR. YOUR ATTENTION TO THIS IS APPRECIATED. *TR

I HAVE A 2003 FORD ESCAPE THAT I JUST TOOK TO THE DEALER FOR REPAIR. THE REPLACED THE BUSHINGS IN THE UPPER AND LOWER CONTROL ARMS AS THEY WERE COMING OUT. I ASK THE DEALER ABOUT THE PROBLEM, AND WAS TOLD THEY HAD SEEN IT BEFORE. RARE BUT HAD SEEN IT. SEEMS TO ME IF THE BUSHINGS COME OUT OF THE CONTROL ARMS AN ACCIDENT COULD OCCUR. SEEMS TO ME TO BE A QUALITY PROBLEM THAT FORD IS IGNORING. I DID HAVE THE CAR REPAIRED AT MY EXPENSE. HOPEFULLY THIS ONLY OCCURS ONCE. IT ALL STARTED WITH A "CLUNK" NOISE IN THE FRONT END AS YOU GO OVER A DRIVE WAY. *TR

TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE MADE GROWLING AND SQUEALING NOISES, AND THE FRONT END SHOOK. THE DEALER STATED THAT THE FRONT WHEEL BEARINGS FAILED AND NEEDED TO BE REPLACED. THE FAILURE INITIALLY BEGAN ON FEBRUARY 15, 2008 WITH THE PASSENGER SIDE FRONT BEARING, THEN THE DRIVER'S SIDE, FOLLOWED BY THE PASSENGER SIDE A SECOND TIME, AND NOW THE DRIVER'S SIDE AGAIN. THE FIRST TIME THE FAILURE OCCURRED THE VEHICLE WAS STILL UNDER WARRANTY; HOWEVER, IT IS NO LONGER COVERED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 75,000 AND FAILURE MILEAGE WAS 65,000.

TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS APPLIED. THE ENGINE BEGAN TO REV AND THE RPM RACED TO ITS MAXIMUM POTENTIAL. THE CONTACT TURNED OFF THE ENGINE IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS PRESENT. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE CURRENT AND FAILURE MILEAGES WERE 62,900. UPDATED 01/09/08. *LJ THE CONSUMER STATED NOISE IN FRONT END WHEN HITTING A BUMP AND PERFORMED INSPECTION PER RECALL. UPDATED 12/12/07 *TR

CAR TO DEALERSHIP ON 6/1/07 FOR SERVICE. BRAKE PADS REPLACED, ROTORS TURNED, TIRES ROTATED, REPLACED STABILIZER BAR. LEFT DEALER AND IN LESS THAN 2 MILES, ABS DASH LIGHT CAME ON. WENT BACK TO DEALERSHIP FOR INSPECTION--THINKING MAYBE SOMETHING HAD GONE AWRY WHEN CAR WAS SERVICED. PER THEM (AND THEY SHOWED ME WHAT WAS WRONG), COLLAR ON OUTSIDE OF AXEL THAT TURNS TO SEND SIGNAL TO ABS SENSOR HAS A CRACK THAT WILL INTERMITTENTLY MAKE THE ABS BRAKE SYSTEM COME ON. REPLACEMENT PER THEM--$425.00. *TR

I WAS TURNING ON TO MY STREET WHEN I HEARD AVERY LOUD BANG AND MY CAR STOPPED IMMEDIATELY. AS I SAT THERE IN SHOCK IT APPEARED THAT MY CAR WAS TILTED DOWN ON THE LEFT SIDE. I GOT OUT OF MY CAR AND SURE ENOUGH IT WAS LEANING. THE BODY OF MY CAR WAS RESTING ON THE TOP OF THE TIRE. SINCE I COULDN'T DRIVE IT I CALLED A TOW TRUCK AND HAD IT TOWED TO A GARAGE TO BE LOOKED AT. AFTER MY CAR WAS INSPECTED FOR THE REASON FOR THE BANG I WAS TOLD THAT THE FRONT COIL SPRING WAS BROKEN IN TWO PLACES. ALSO, THE SWAY BAR WAS BROKEN AND THE FRONT STRUT MOUNT AND BEARING WERE BROKEN. WHAT COULD I DO BUT HAVE THE REPAIRS MADE. I HAD TWO NEW FRONT COIL SPRINGS PUT ON (I WASN'T TAKING ANY CHANCES WITH THE OTHER SPRING), A NEW SWAY BAR, A NEW STRUT MOUNT AND BEARING PUT ON AT A COST OF $444.64. I HAD JUST COME OFF OF THE HIGHWAY WHERE THE SPEED LIMIT IS 65 MPH. IF THE SPRING WOULD HAVE BROKEN THERE, I SHUDDER TO THINK WHAT THE OUTCOME WOULD HAVE BEEN. I STILL HAVE THE BROKEN SPRING. IT STILL HAS THE PROTECTIVE COATING ON IT. SO CORROSION COULD NOT HAVE BEEN A FACTOR. *NM

PASSENGER-FRONT TIRE RECEIVED AN IMPACT IN AN ACCIDENT. THIS HIT WAS A "SIDE-CRASH" WHERE ONLY THE TIRE AND A SMALL AREA OF THE OUTSIDE FRAMING ABOVE THE WHEEL WERE DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE TRUCK SPARKED AND IGNITED ON IMPACT. THE TRUCK WAS IN FULL FLAMES IN THE TIRE AND ENGINE AREA WITHIN 9-11 MINUTES. THE FIRE BURNED OUT THE CENTER PORTION OF THE WINDSHIELD, THE ENTIRE ENGINE AREA, THE DASHBOARD/GLOVE COMPARTMENT, AND THE TIRE AREA WITHIN THAT TIME FRAME. I WAS MOVING AT APPROXIMATELY 10 MPH WHEN THE OTHER DRIVER COLIDED WITH MY TRUCK AT APPROXIMATELY 40-45 MPH; THE WEATHER WAS CLOUDY/RAINY BUT IT HAD NOT RAINED YET DURING MY MORNING TRAVEL. THE AIR

WHILE DRIVING 55 MPH THE KNUCKLE SEPARATION OFF THE SUSPENSION CAUSED ACCIDENT. *NLM