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2018 Ford Edge Wipers & Visibility Problems

17 owner-reported wipers & visibility complaints from NHTSA data

17
Complaints
Jan 2022Nov 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (17)

highVISIBILITY
Filed: Feb 2026

Your panoramic sunroof suddenly shattered and exploded while you were driving. An independent mechanic confirmed the sunroof needed to be replaced, but you haven't had it repaired yet. This is a safety concern since broken glass was involved and visibility was affected.

NHTSA #: 11718725
mediumVISIBILITY/WIPER
Filed: Nov 2025

Rear window shattered without any warning or contact. Car was not running at the time.

NHTSA #: 11699193
mediumVISIBILITY
Filed: Jul 2025

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact heard a loud explosion coming from the sunroof of the vehicle. The contact also stated that the vehicle vibrated, and the sunroof detached from the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 42,399.

NHTSA #: 11672274
mediumVISIBILITY/WIPER,VISIBILITY
Filed: Apr 2024

When I got into my vehicle one morning after it had been parked outside overnight the panoramic sun/moonroof glass looked like it had big cracks throughout, but initially thought it was just puddled water outlines since we'd had a good rain event overnight. After vehicle dried later that day I still saw the lines and when I investigated I could feel the cracks/crevices in the outer glass but it had not cracked on the inner layer of glass. I am not certain if that cracking happened overnight in the rain and/or night cold temp fluctuations in WI, or whether it had started smaller earlier in the week and hadn't immediately noticed it. I am not aware of any stones or hail hitting it that could have pinpointed the cause & and the repair technicians did not find any indication of an impact point which could have been the starting point. I have been limiting my driving until I get it fixed to ensure it doesn't either crack all the way thru and let moisture inside and cause interier damage or completely break apart and fly off into roadway while I'm driving

NHTSA #: 11581918
mediumVISIBILITY/WIPER
Filed: Feb 2024

Windshield wiperblades motor out not working. On wiper blade makes a noise the other wiper blade comes up and doesn't go back down

NHTSA #: 11571197
mediumVISIBILITY
Filed: Apr 2023

The contact owns a 2018 Ford Edge. The contact stated while driving 40-50 MPH, she heard an abnormally loud sound coming from the sunroof before the sunroof glass panel cracked. The contact drove to her residence, where she noticed that the sunroof glass was significantly cracked. The vehicle was taken to the dealer, who informed the contact that they could not assist. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

NHTSA #: 11516494
mediumVISIBILITY
Filed: Feb 2023

The contact owns a 2018 Ford Edge. The contact stated that a crack extending approximately 4 feet had developed in the large glass sunroof panel. The contact indicated that no object had struck the sunroof to cause the crack. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 74,600.

NHTSA #: 11509344
mediumVISIBILITY
Filed: Sep 2022

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, she heard a sound like a gun shot and observed sunroof glass had detached and fallen onto the highway. The contact stated she pulled over to look at the sunroof and saw that the front edge of the sunroof had shattered; however, the remaining glass was cracked. The contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000. The contact had taken the vehicle to be repaired and used a rental car during that time.

NHTSA #: 11484083
mediumVISIBILITY
Filed: Apr 2022

The contact owns a 2018 Ford Edge. The contact stated that the front windshield wipers failed to operate intermittently. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V250000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

NHTSA #: 11461746
mediumVISIBILITY,UNKNOWN OR OTHER
Filed: Jan 2022

My wife was driving home from work when she said she heard what sounded like a gun shot! She was very very alarmed by it!! When she got home found that the panoramic sunroof exploded! I will take it to the dealer tomorrow!

NHTSA #: 11448295
mediumVISIBILITY
Filed: Nov 2021

The rear roof glass spontaneously started cracking in a large area.

NHTSA #: 11439768
mediumVISIBILITY
Filed: Jul 2021

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 50-55 mph, the contact heard a loud explosion. The contact pulled over and checked outside of the vehicle but did not see any damage. The contact restarted the vehicle and started driving and heard wind inside the cabin of the vehicle. The contact pulled over and inspected the vehicle and became aware that the sunroof glass had shattered. There was no impact to the sunroof that could have caused the sunroof to shatter. The dealer was made aware of the failure and provided the contact an estimate for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. The VIN was unavailable.

NHTSA #: 11427004
mediumVISIBILITY/WIPER
Filed: May 2021

Sun/panoramic glass roof shattered for no reason.

NHTSA #: 11417836
mediumVISIBILITY/WIPER
Filed: Jul 2020

MY SUN ROOF GLASS CRACKED SPONTANEOUSLY. THE VEHICLE WAS STATIONARY.

NHTSA #: 11340373
mediumVISIBILITY/WIPER
Filed: Oct 2019

REAR WINDOW SHATTERED WITHOUT WARNING AS VEHICLE WAS IN MOTION. SPEED WAS LESS THAN 15 MPH WHILE EXITING A PARKING LOT, APPROACHING STOP SIGN. WINDOW GLASS RAINED INTO VEHICLE IN SMALL PIECES. VEHICLE HAD ONLY 22,000 MILES WITH EXTENDED WARRANTY. FORD REFUSED TO COVER REPAIR. ATTACHED PHOTOS SHOW EXTENT OF GLASS LOSS AND SIZE OF PIECES.

NHTSA #: 11266490
mediumVISIBILITY
Filed: Feb 2019

TL* THE CONTACT OWNS A 2018 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED AND GLASS SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO PERRY FORD LINCOLN OF SAN LUIS (844-519-2241, LOCATED AT 12200 LOS OSOS VALLEY RD, SAN LUIS OBISPO, CA 93405) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE INSURANCE COMPANY WOULD COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,200. THE VIN WAS NOT PROVIDED.

NHTSA #: 11181141
mediumVISIBILITY/WIPER
Filed: Oct 2018

DURING ANY HEAVY RAIN WITH THE WINDSHIELD WIPERS ON FULL, THERE'RE NOT FAST ENOUGH TO GIVE YOUR CLEAR VISIBILITY, MAKING DRIVING IN THE RAIN VERY DANGEROUS. MY OTHERS FORD CARS DO NOT HAVE THIS PROBLEM. WHEN THE WIPERS ARE SET TO FULL SETTING THEY ARE MUCH FASTER THAN ON THE FORD EDGE. I SEE THIS AS AN SERIOUS. DANGEROUS PROBLEM.

NHTSA #: 11143504

Other 2018 Ford Edge Issues