2019 Dodge Journey Backup System Problems

Your rearview camera stopped working when you tried to back up, showing an 'X' on the screen instead of the camera image. This is part of a safety recall (Campaign 25V552000), but your dealer says the replacement parts aren't available yet and the vehicle hasn't been repaired. The repair will likely involve replacing the rearview camera module or its wiring connection.

Your backup camera screen goes blank intermittently when you put the car in reverse, making it harder to see what's behind you. This is particularly concerning if you have difficulty turning your head to check manually. Your dealer confirmed the replacement part isn't currently available, and the manufacturer hasn't responded to your inquiry. Fixing this will require replacing the backup camera system once parts become available.

Your rearview camera is showing a distorted or blue image when you back up, and your instrument panel isn't displaying safety features properly. You've also noticed random warning lights coming on occasionally. Your dealer is aware of the issue and has a recall (Campaign 25V552000) for this, but the necessary parts aren't available yet to complete the repair.

Your rear-view camera displays a black screen intermittently when you shift into reverse, which is part of a manufacturer recall (Campaign 25V552000). You took your vehicle to a dealer, but they couldn't repair it because the replacement parts aren't available yet. The repair will likely involve replacing or reprogramming the rear-view camera system.

Your rearview camera has stopped working, which means you can't see behind your vehicle when reversing. This is part of a safety recall (Campaign 25V552000), but the replacement camera part isn't available yet from Dodge. Your dealer confirmed the camera needs to be replaced, but the repair can't be completed until the part arrives.

Your rearview camera screen went blank when you tried to back up, with no warning light to alert you. This happened at 100,000 miles, and you weren't able to see behind your vehicle while reversing. The issue may be related to a known recall for back-over prevention systems, though your vehicle's VIN wasn't included in that recall. A dealer inspection and possible camera or display unit replacement would be needed to diagnose and fix the problem.

Your backup camera is displaying the image upside down when you shift into reverse. Your dealer has confirmed that the replacement part needed for the recall repair is not yet available, and you've been waiting longer than expected for the fix. Until the part arrives and the recall is completed, your backup camera won't show you the correct orientation of what's behind your vehicle. The repair will involve replacing the backup camera unit once the manufacturer makes the part available.

Your 2019 Dodge Journey is subject to a recall (Campaign 25V552000) for back-over prevention, but the required repair part isn't available yet. You're waiting for the part to arrive at the dealer so the recall service can be completed. The recall has been delayed longer than you feel is reasonable.

Your backup camera is displaying an upside-down image with glitchy lines running through it when you shift into reverse. Dodge has issued a recall (Campaign 25V552000) to fix this issue, but the replacement part isn't currently available from the dealer. You'll need to contact your dealer to order the part once it becomes available and have them install it.

Your 2019 Dodge Journey is subject to a recall (Campaign 25V552000) for the back-over prevention system, but the repair part isn't available yet from your dealer. You've been waiting longer than what you consider reasonable for the manufacturer to provide the part and complete the repair. No actual failure has occurred yet, but the recall remains unresolved. The fix will involve installing or replacing a component in your back-over prevention system once the part becomes available.

You received a recall notice for your 2019 Dodge Journey's back-over prevention system, but the dealership couldn't get the required part to fix it. You've been waiting longer than seems reasonable for the repair to be completed. No actual failure or safety incident has occurred yet.

The back up camera on my 2019 Dodge Journey is currently displaying either a blue, black or upside down picture. This is the same problem that is described in your recall notice for Dodge Journeys made between May of 2019 and February of 2020. My car was built in March of 2019. Is the NHTSA reviewing production of cars made prior to May of 2019?

The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rearview camera displayed an upside-down image. The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

TL* THE CONTACT OWNS A 2019 DODGE JOURNEY. WHILE BACKING OUT OF A PARKING SPOT, THE VEHICLE'S BACK UP CAMERA FAILED TO ALERT THE CONTACT OF ANOTHER VEHICLE IN THE REAR. AS A RESULT, THE CONTACT STRUCK THE PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.