2013 Dodge Journey Engine Problems

You noticed fluid leaking from under the front of your vehicle, and your Low Oil warning light came on. After an oil change, the dealer discovered 5 holes in your radiator, which was replaced. The dealer also said your engine needed to be replaced, but this repair was not completed. The exact cause of the radiator damage is unclear from the complaint.

Your catalytic converter may be failing, which is causing your car to run poorly and limiting your top speed to around 55-60 mph — making highway driving unsafe. You're also experiencing frequent starting problems that multiple battery replacements haven't fixed. Your mechanic has identified this as a known recall issue that needs to be addressed with a replacement catalytic converter and related fuel system components.

The cap on your oil filter housing broke when you were changing the oil filter. This will need to be replaced to prevent oil leaks and keep your engine running properly.

The contact owned a 2013 Dodge Journey. The contact stated that after parking the vehicle in a parking lot, she had observed a small amount of smoke but was not aware of where the smoke was being emitted. The contact stated that she was alerted that her vehicle had burst into flames. The contact stated that when she was able to get to her vehicle the flames had been extinguished by the fire department and it was being towed away. The contact stated that the police were on the scene and issued a report. The contact stated that the vehicle was towed to an impound lot and her insurance provider declared the vehicle a total loss. The contact was advised by her insurance provider that her vehicle had an open recall, NHTSA Campaign Number: 15V431000 (Engine and Engine Cooling) which had not been completed. The manufacturer was not informed of the failure. The failure mileage was unknown.

Transmission mount and engine mount and drive shaft mount breaking all the time. Transmission going out on vehicle.

many things had to be fixed like the camshift senor, tps, new battery after 2 months. the car will only crack and crack it will not fire. have took it everywhere and never get the answer as to what is wrong with it. the key fob will work hit and miss will show no key

The contact owned a 2013 Dodge Journey. The contact stated while driving 60 mph, the vehicle began to deaccelerate its speed and multiple warning lights were illuminated. The contact stated she saw smoke exiting under the hood and parked on the side of the road. The contact was able to exit the vehicle with her 3 children before the vehicle exploited into flames. The contact stated no one was injured or sought medical attention. The contact stated the fire department extinguished the fire and a fire report was filed. A police report was also filed. The vehicle was deemed a total loss by the insurance company. The vehicle was towed to towing lot. The vehicle was not diagnosed. A dealer was not contacted. The contact called the used dealer where she bought the vehicle and made them aware of the failure. The VIN was associated with NHTSA Campaign Number: 15V431000 ( Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

MY VEHICLE HAS A PENTASTAR 3.6L V6 AND 117000APPX. MILES. IT WAS RECENTLY DIAGNOSED WITH A CRACKED CYLINDER HEAD. THIS HAS BEEN AN ISSUE WITH THESE ENGINES BUT, FOR SOME REASON, I'M BEING TOLD IT IS NOT COVERED UNDER SERVICE BULLETIN 09-002-14.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE'S ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE OIL PRESSURE SWITCH FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (CHERRY HILL DODGE CHRYSLER JEEP RAM 1708 NJ-70, CHERRY HILL, NJ 08002; (856) 471-1058) WHO STATED THAT THE LEAKING OIL COOLER HOUSING ADAPTER ENGINE AND GASKET INTAKE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.*LN CONSUMER WAS INFORMED BY THE DEALER COVERAGE HAS EXPIRED.*JB

RADIATOR BLEW THE TOP OFF AND HEAD GASKET BLEW. THE CAR WAS IN MOTION.

I WAS DRIVING DOWN THE ROAD ALL THE SUDDEN MY CHECK ENGINE LIGHT TURNED ON IN MY STEERING LOCKED UP. I PULLED TO A MIDDLE LANE SINCE IT WAS IN A VERY BUSY ROAD AND SHUT MY CAR OFF AND TRIED TO TURN IT BACK ON AND IT STARTED SHAKING. AGAIN TURN THE CAR OFF LET IT SIT FOR A LITTLE BIT TRY TO TURN IT ON AND IT STARTED SHAKING AGAIN. TRY TO THIRD TIME I WAS ABLE TO DRIVE IT HOME THE STEERING WHEEL UNLOCKED AND DROVE IT HOME FINE BUT THE CHECK ENGINE LIGHT WAS ON THE WHOLE TIME.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE SHUT OFF WITHOUT WARNING. ON ANOTHER OCCASION, THE CONTACT LEFT THE VEHICLE RUNNING AS SHE WENT INTO A RESTAURANT; UPON RETURNING TO THE VEHICLE, THE VEHICLE STARTED VIBRATING. THE CONTACT PROCEEDED TO DRIVE, THE VEHICLE STALLED UPON DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE SHUTOFF AGAIN WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE SHUTOFF IN THE MIDDLE OF AN INTERSECTION WITHOUT WARNING. THE CONTACT AND ANOTHER DRIVER PUSHED THE VEHICLE OUT OF THE INTERSECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. CHRIS NIKEL CHRYSLER JEEP DODGE RAM FIAT (2920 N ASPEN AVE, BROKEN ARROW, OK 74012) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WERE TWO RECALLS ON THE VEHICLE WHICH WERE HOWEVER, NOT RELATED TO THE FAILURE EXPERIENCED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN INCORRECT PURGE FLOW AND LOSS VEHICLE SPEED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *LN*JB

ABOUT OCTOBER 2019, WHILE PULLING INTO A GAS STATION, MY 2013 DODGE JOURNEY JUST SHUT OFF. NO WARNINGS, NO LIGHTS WENT OFF TO INDICATE WHAT HAPPENED. I PUT IT IN PARK, PUSHED THE IGNITION BUTTON SO THAT THE CAR WAS ACTUALLY OFF, AND THEN RE-STARTED IT. IT STARTED WITH NO ISSUES, AND WAS FINE. THEN IN NOVEMBER OF 2019 MY CHECK ENGINE LIGHT CAME ON, I TOOK IT TO A LOCAL AUTO PARTS STORE AND HAD THEM RUN A DIAGNOSTIC ON IT, WHICH CAME BACK THAT THE CRANK SHAFT POSITION SENSOR NEED SOME ATTENTION. HOWEVER, THE NEXT DAY WHEN I STARTED MY CAR, THE CHECK ENGINE LIGHT WASN'T ON, AND IT STAYED OFF. THAT IS UNTIL TODAY, 2.20.2020. WHILE DRIVING DOWN A HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE AUTO STORE, HAD THEM RUN A TEST, WHICH CAME BACK AS THE CRANK SHAFT POSITION SENSOR AGAIN. MY CAR HASN'T STOPPED ON ME YET, AND I HOPE IT DOESN'T, AND I AM LOOKING TO GET THIS REPAIRED. HOWEVER, EVERY ONE I HAVE SEEN HAVING THE SAME ISSUE, STATES IT HAPPENS REPEATEDLY. I REALLY HOPE TO HAVE A RECALL ON THIS, AS IT APPEARS TO BE AN ISSUE WITH THE VEHICLE ITSELF AND NOT SOMETHING THE CONSUMERS SHOULD HAVE TO KEEP PAYING FOR! WE SHOULDN'T HAVE TO DRIVE IN FEAR EVERY TIME WE GET BEHIND THE WHEEL, ESPECIALLY WHEN WE HAVE CHILDREN RIDING IN OUR VEHICLES! PLEASE FIX THIS!

MY CAR KEEPS MISFIRING AND I REPLACED MY SPARK PLUGS AND COIL PACKS SEVERAL TIMES.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY LIMITED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THERE AN ABNORMAL TICKING SOUND COMING FROM THE ENGINE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE JIM RIEHL'S FRIENDLY CHRYSLER JEEP 32899 VAN DYKE AVE, WARREN, MI 48093 (586) 979-8700 HOWEVER, NO DIAGNOSTIC TESTS WERE PREFORMED. THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 10139771 AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

THE ENGINE HAS STARTED TO CUT OFF WHEN I DECELERATE, SUCH AS TO MAKE A TURN OR COME TO A STOP. THIS IS DANGEROUS IN MID-TRAFFIC, ESPECIALLY WHEN MY FAMILY IS IN THE CAR. IT HAS HAPPENED A FEW TIMES AND IS BECOMING MORE FREQUENT, AS IN THE LAST TIME THIS HAPPENED WAS YESTERDAY. I SEE THAT THERE ARE MANY OTHER COMPLAINTS FROM CUSTOMERS EXPERIENCING THIS WITH THEIR DODGE JOURNEYS AND WONDERING WHY THERE ISN'T A RECALL FOR THIS INCREDIBLY DANGEROUS OCCURRENCE.

I WAS CHARGED OVER $1100 FOR AN ALTERNATOR AND BATTERY AND LABOR. THEN WHEN I WAS GIVEN MY BILLING PAPERWORK THE MILAGE WAS WRITTEN IN AS 155000 MILES. MY ACTUAL MILEAGE WAS OVER 167000 MILES THEREBY VOIDING ALL WARRANTIES AS YOU CAN SEE IN THE PHOTO. I HAD TO RETURN TO THE DEALERSHIP AND FORCE THEM TO FIX THE PAPERWORK. JUST A FEW MONTHS AGO I TOOK MY CHALLENGER IN TO HAVE THE TRANSMISSION SERVICED. THEY OVERFILLED THE TRANSMISSION FLUID. AGAIN I HAD TO RETURN TO HAVE THE ISSUE RESOLVED. I HAVE BEEN GOING TO THE LAKE CITY DEALERSHIP FOR 6 YEARS AND NEVER HAD A PROBLEM WHEN IT WAS SUNBELT . NOW IT IS ROUNDTREE MOORE AND I HAVE HAD NOTHING BUT ISSUES SINCE THE CHANGE.

MISFIRE, LOSS OF POWER, AND STALLING WHILE IN MOTION AND WHILE IDLING . HAD VEHICLE INSPECTED. CYLINDER #2 HAS A MISFIRE AND THE CYLINDER HEAD NEEDS REPLACED. I WAS INFORMED THAT MY YEAR MAKE AND MODEL WAS INVOLVED IN AN EXTENDED WARRANTLY FROM CHRYSLER TO COVER ALL VEHICLES FITTED WITH THE 3.6 LITER MOTOR FOR THIS EXACT SAME ISSUE. HOWEVER MY PARTICULAR VIN ISN'T SHOWING THAT IT IS COVERED EVEN THOUGH I HAVE THE EXACT SAME MOTOR, YEAR MAKE AND MODEL, AND ISSUES AS THE OTHERS. THIS IS NOT FAIR THAT I AM EXPERIENCE THESE ISSUES BUT THEY REFUSE TO FIX IT BECAUSE MY VIN ISN'T ON THE LIST!!! THIS IS VERY EXPENSIVE TO FIX AND IS DANGEROUS. I WAS DRIVING ON THE HIGHWAY AND COMPLETELY LOST POWER, I WAS ALMOST HIT BY ANOTHER VEHICLE WHILE I WAS TRYING TO FIND A PLACE TO GET OFF THE ROAD. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE VEHICLE WILL STALL WHEN I AM PULLING OUT , WHICH HAS LEFT ME STALLING IN THE MIDDLE OF THE ROAD ON MORE THAN ONE OCCASION. THIS IS MY PRIMARY VEHICLE AND I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS A DEFECT THAT HAS BEEN RECOGNIZED BY CHRYSLER GROUP AND YET THEY REFUSE TO FIX MY VEHICLE. THE EXTENDED WARRANTY WAS TO COVER THE PENTASTAR V6 3.6 LITER SIX-CYLINDER TO 10 YEARS OR 150,000 MILES WHICH EVER COMES FIRST.

COOLANT LEAKAGE WHILE VEHICLE WAS IN MOTION CAUSING THE VEHICLE TO OVERHEAT.

WHILE DRIVING ON U.S. 84 HIGHWAY IN ALABAMA I NOTICED THE ENGINE MAKING A STRANGE NOISE AND PULLED OVER TO THE SIDE OF THE ROAD. I COULD THEN SEE SMOKE COMING FROM UNDER THE HOOD, WHEN I OPENED THE HOOD I COULD SEE AT THE BASE OF THE ENGINE ORANGE FLAMES. USED WATER BOTTLES ON HAND TO PUT OUT THE FIRE. AFTER MY INSURANCE COMPANY SENT OUT INSPECTORS IT WAS FOUND THAT WIRING TO THE OXYGEN SENSOR HAD SHORTED OUT CAUSING THE FIRE. INSPECTORS BELIEVE IT WAS FAULTY WIRING THAT CAUSED THE FIRE. CONTACTED CHRYSLER AND THEY DENIED ANY RESPONSIBILITY.

VEHICLE STALLS FOR NO REASON WHILE DRIVING. MAKES BRAKING AND STEERING VERY DIFFICULT. THIS HAS HAPPENED 4 TIMES IN THE LAST 2 WEEKS. ALL TIMES THE WEATHER WAS GOOD AND DRY. THERE ARE NO CODES OR CHECK ENGINE LIGHT. THERE IS NO WAY TO DIAGNOSIS THE PROBLEM.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AT 80K MILES THE CATALYTIC CONVERTER SENSOR WENT BAD. ALSO BREAK SYSTEM LIGHT AND TIRE PRESSURE LIGHT WONT GO OFF.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE VEHICLE BUT IT WAS UNKNOWN FROM WHICH COMPONENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,200.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING ) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ENGINE BEAUTY COVER MAY DETACH AND FALL ONTO CATALYTIC CONVERTER AND CATCH FIRE. DODGE SENT OUT THE RECALL AND HAS YET TO SUPPLY ANY PARTS TO THE DEALERS TO CORRECT THIS ISSUE. ISSUE HAS NOT HAPPENED YET, BUT MY WIFE DRIVES THIS CAR EVERYDAY WITH OUR BABY IN IT. RECALL NOTIFICATION CODE IS R32

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A STRONG ABNORMAL ODOR INSIDE THE VEHICLE. WHEN THE IGNITION WAS IN THE OFF POSITION, AN ABNORMAL NOISE WAS HEARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART AVAILABILITY WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. IN ADDITION, WHILE DRIVING AT ANY SPEED, AN ABNORMAL TICKING NOISE EMITTED FROM THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED FREQUENTLY AND THERE WERE STRONG FUMES OF SMOKE EMITTING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A CODE WAS RESET MORE THAN TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND WAS UNABLE TO DETERMINE WHEN THE PART AND PERMANENT REMEDY WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD WHINING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 34,536. MA 04/04/15 UPDATED 10/19/2017*CN