2013 Dodge Grand Caravan Wipers & Visibility Problems

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPERS FAILED TO PULL ENOUGH AM BREACH FROM THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,362.

ACCORDING TO MY SAFETY RECALL... IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY GO TO HTTP://WWW.SAFERCAR.GOV... SO I AM DOING SO BECAUSE I FEEL IT IS NOT BEING DONE WITHIN A REASONABLE TIME. WE CONTACTED OUR DEALER AND WE WERE NOT ON THE LIST IN FEBRUARY SO THEY ADDED US AND LAST WEEK I CALLED BACK AND THEY SAID THEY HAVEN'T ACQUIRED ANY PARTS TO MAKE ANY FIXES YET. THE UNFORTUNATE PART IS WE SPECIFICALLY PURCHASED OUR VEHICLE WITH THE INTENT TO GO ON A FAMILY VACATION AND IT SURE WOULD BE NICE TO BE ABLE TO CRACK THE REAR WINDOWS WHEN YOU ARE GOING TO BE IN FLORIDA IN JULY. I BELIEVE IT IS UNREASONABLE THAT AT THIS TIME A YEAR THE PROBLEM WAS DISCOVERED IN 2014 AND THEY STILL DON'T HAVE ANY PARTS. THE PARTS DEPARTMENT SAID THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. SO TO SUM IT UP MY COMPLAINT IS THEY AREN'T HANDLING THE MATTER IN A REASONABLE AMOUNT OF TIME. *TR

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS TURNED ON, THE HEATER WOULD NOT OPERATE AND THE FRONT WINDSHIELD COULD NOT BE DEFROSTED, IMPAIRING THE VISIBILITY OF THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.