2004 Dodge Grand Caravan Wipers & Visibility Problems
2 owner-reported wipers & visibility complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Wipers & Visibility Recalls (1)
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Fix: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Owner Complaints (2)
FOR THE SECOND TIME THIS YEAR A WINDOW HAS EXPLODED ON MY 2004 DODGE GRAND CARAVAN. I WAS DRIVING DOWN THE ROAD AT POSTED SPEED, LIGHT TRAFFIC, SUNNY DAY, WINDOWS DOWN, AND POP, THE PASSENGER SLIDER WINDOW SHATTERED. IT LOOKED LIKE IT POPPED FROM THE INSIDE OF THE VAN. I WAS FORTUNATE ENOUGH TO PULL OVER AND WAS ABLE TO STOP SAFELY. ONCE I STOPPED THE WINDOW JUST FELL OUT. I CALLED CHRYSLER CUSTOMER SERVICE LINE AND WAS ADVISED BY MS. J TO PROCEED TO THE DEALER THAT I HAD PURCHASED THE CAR FROM TO HAVE THE VEHICLE INSPECTED. I WENT TO THE DEALER THE FOLLOWING MORNING, AND THE SERVICE MANAGER REFUSED TO EVEN LOOK AT THE WINDOW. I EXPLAINED THAT THIS WAS THE SECOND INCIDENT THIS YEAR WHERE A WINDOW HAS EXPLODED, AND HE TOLD ME SINCE HE DIDN'T SEE THE FIRST ONE THERE WAS NOTHING HE COULD DO. NO DOCUMENTATION, NOT EVEN A DRIVE IN THE CAR. NOW IN ADDITION TO THE PROBLEM WITH THE WINDOWS, THE VAN HAS A FRONT END PROBLEM, A REAR END PROBLEM, AND A TRANSMISSION PROBLEM. THE FRONT TIRES FEEL LIKE THEY ARE FALLING OFF THE VAN WHILE DRIVING, WHEN TURNING RIGHT THE REAR END FEELS LIKE IT IS TILTING AND THE LEFT TIRE SQUEALS, AND THE CAR SHIFTS IMPROPERLY, OR HESITATES IN TRAFFIC. *TR
MY CONCERN IS WITH MY SUN-VISORS ON MY VEHICLE,,THEY WILL NOT STAY UP AGAINST WINDSHIELD ,THEY STAY ABOUT THE 5 O'CLOCK POSITION,,DEALER SAYS ALL GRAND CARAVANS ARE LIKE THIS,,NOW WITH THIS SUN-VISOR AT THE 5O'CLOCK POSITION AND YOU ARE A TALL PERSON , IT PARTIALLY BLOCKS YOUR VIEW OF THE ROAD AHEAD OF YOU , SO YOU CHOICE IS TO NOT USE THE SUN-VISORS OR PEAK UNDERNEATH THEM WHILE YOU ARE DRIVING...OF COURSE IF YOU ARE 5' TALL THIS WOULD NOT EFFECT YOU BUT IF YOU ARE SAY OVER 5'10" COULD/WOULD BE A PROBLEM...THANKS FOR YOUR TIME,,,LARRY MILLOY