Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
1996 Dodge Grand Caravan — Known Issues & Recalls
Complaints from Jan 2007 to Dec 2003
The most reported issue is power train problems (169 complaints). 32 complaints involved crashes. 62 involved fires.
Open Safety Recalls (11)
NHTSA Campaign: 99V216000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE DESCRIPTION: MINIVANS. FUEL CAN LEAK FROM THE FUEL TANK AT THE INTERFACE OF THE FUEL PUMP MODULE ATTACHMENT.
Risk: IF A FUEL LEAK OCCURS IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Fix: DEALERS WILL REPLACE THE FUEL PUMP MODULE ATTACHING NUT WITH A NUT THAT INCLUDES TIGHTER DESIGN TOLERANCES. THE SEALING O-RING WILL ALSO BE REPLACED.
NHTSA Campaign: 00V268000
Component: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Fix: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA Campaign: 02V293000
Component: AIR BAGS:FRONTAL
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Fix: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA Campaign: 95I004000
Component: SEAT BELTS:INTEGRATED CHILD SEAT
Fix: CHRYSLER DEALERS WILL REPLACE BOTH CHILD SEAT ASSEMBLIES WITH REVISED SEATS CONTAINING RETRACTOR IMPROVEMENTS. THE REVISED SEATS WILL ALSO INCREASE CHILD COMFORT BY INCORPORATING PROTECTIVE SEAT BELT WRAPS TO PREVENT BELT CHAFE.
NHTSA Campaign: 96V006000
Component: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
IN CERTAIN VEHICLES, THE ENGINE CYLINDER HEAD OIL GALLEY PLUG DOES NOT SEAL PROPERLY AND ENGINE CYLINDER HEAD OIL IS NOT ADEQUATELY RETAINED.
Risk: INADEQUATE SEALING AND RETENTION OF THE PLUG CAN RESULT IN OIL LEAKAGE WHICH COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.
Fix: DEALERS WILL INSTALL AN EXPANSION PLUG AND RETAINING BRACKET OVER THE CYLINDER HEAD OIL GALLEY PLUG.
NHTSA Campaign: 95V225000
Component: SEATS
THE BOLTS WHICH SECURE THE REAR BENCH SEATS TO THE SEAT RISERS MAY BE EMBRITTLED AND FRACTURE.
Risk: IN CASE OF AN ACCIDENT, THE BOLT MAY FAIL AND CAN CAUSE THE SEAT TO BREAK AWAY FROM THE SEAT RISERS, WHICH INCREASES THE POTENTIALOF INJURY TO ITS OCCUPANTS.
Fix: DEALERS WILL REPLACE THE REAR BENCH SEAT TO RISER BOLTS.
NHTSA Campaign: 98V185000
Component: CHILD SEAT
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Risk: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Fix: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
NHTSA Campaign: 97I001000
Component: SEAT BELTS:INTEGRATED CHILD SEAT
VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.
Risk: THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.
Fix: OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.
NHTSA Campaign: 96V136000
Component: SEAT BELTS:INTEGRATED CHILD SEAT
THE BOLTS WHICH SECURE THE INTEGRATED CHILD SEAT MODULES TO THE SEAT FRAME CAN BREAK.
Risk: IN THE EVENT OF A VEHICLE ACCIDENT, THE CHILD SEAT MAY NOT PROVIDE ADEQUATE PROTECTION TO THE OCCUPANT.
Fix: DEALERS WILL REPLACE THE INTEGRATED CHILD SEAT MODULE BOLTS.
NHTSA Campaign: 96V002000
Component: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
A STATIC ELECTRIC CHARGE CAN BUILD UP ON THE UNGROUNDED METAL SECTION OF THE FUEL FILLER TUBE.
Risk: THIS CONDITION COULD CAUSE A SPARK TO OCCUR WHEN FUELING THE VEHICLE AND POSSIBLY IGNITE THE FUEL VAPORS.
Fix: DEALERS WILL INSTALL A GROUND STRAP FOR THE FUEL FILLER TUBE.
NHTSA Campaign: 95V236000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE FUEL TANK ROLLOVER VALVE CAN ALLOW FUEL TO PASS INTO THE VAPOR CANISTER RESULTING IN THE POTENTIAL FOR FUEL LEAKAGE.
Risk: FUEL LEAKAGE INCREASES THE POTENTIAL FOR A VEHICLE FIRE.
Fix: DEALERS WILL REPLACE THE FUEL TANK FILLER TUBE WITH A FILLER TUBE THAT HAS AN ADDITIONAL ROLLOVER VALVE. THE ASSOCIATED ROLLOVER VALVE VAPOR HOSES WILL BE REROUTED.
Owner-Reported Issues (20 of 1334)
Suspension →3 issues
Your front strut towers show severe rust, which you're concerned could eventually collapse and allow the strut to push through, causing the front wheel to move upward and backward and potentially result in loss of vehicle control. While this hasn't happened yet, the extent of rust is unusual compared to other vehicles of the same year and model. Addressing this would likely involve replacing the rusted strut towers and possibly the struts themselves.
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Your front strut towers have rusted completely through. While nothing has failed yet, if the rust continues to spread, the front suspension could lose its support structure, which could cause an accident. This will require replacing the rusted strut tower sections, likely through welding or full structural repair.
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You noticed rust and corrosion on the front driver's side strut tower of your 1996 Dodge Grand Caravan. A dealer technician told you there's a repair kit available to fix this issue, but you haven't had the repair done yet. This corrosion could potentially weaken the structural support for your suspension components.
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Suspension,service Brakes →2 issues
Your brakes failed to respond when you pressed the pedal while driving at 10 mph, though you were able to avoid a crash. After inspecting your vehicle, you found that the brake line was rusted and leaking brake fluid, and the rear axle was also rusted. The fix will likely involve replacing the corroded brake line and refilling the brake system with fresh fluid.
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Your brakes didn't respond when you pressed the pedal, even after adding brake fluid. A mechanic found that the strut tower had rusted and the wheel cylinder failed, which prevented your brakes from working properly. The dealer said repairs would be at your expense. Fixing this will likely require replacing the wheel cylinder and inspecting or repairing the rusted strut tower.
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Tires →2 issues
After purchasing four Kenda tires from a dealer in January 2009, you experienced two separate blowouts—the first was replaced, but the second blowout occurred on the highway and caused you to hit a tree, totaling your vehicle. You have the failed tire available for inspection along with photos documenting the incident. The tires may have had a manufacturing defect or quality issue that caused them to fail prematurely.
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Your steering wheel wobbles side to side when driving slowly, and the tread is separating on all four of your Toyo Spectrum tires at just 12,000 miles of wear. You've already had to replace the rear passenger tire once, and the tire manufacturer has refused to replace the other three failing tires. You'll likely need to replace all four tires and have your wheel alignment and suspension checked to address the steering wobble.
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Engine And Engine Cooling →2 issues
Your serpentine belt keeps coming off when moisture gets into the engine during rain or snow, causing you to lose power steering, the cooling fan, and other engine-driven systems. This has happened 8 times and nearly caused accidents on 5 of those occasions, including two times when you lost steering control. The engine overheating from lost cooling capacity creates a fire and burn risk. Fixing this will likely involve replacing the serpentine belt, pulley, and tensioner to ensure proper belt tension and alignment.
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Your serpentine belt separated from the engine while driving in rain, leaving you without power steering, air conditioning, and other engine-driven accessories. Even after replacing the belt twice, the problem kept happening. This suggests an underlying issue with how the belt is tensioned or aligned on the pulleys.
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Engine,fuel/propulsion System →1 issue
Your fuel line in the engine bay is cracked and leaking fuel, which poses a serious fire risk. The owner reports that other vehicles with this same issue have caught fire, and they've already paid out of pocket to repair one vehicle. This issue may affect 1996-2000 Dodge Caravans and Chrysler Town & Countries. The fix will likely involve replacing the cracked rubber fuel line with a new one.
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Steering,engine And Engine Cooling →1 issue
Your steering has become impossible to turn multiple times after the serpentine belt came off, particularly in rainy conditions. This has happened at least three times since March 2010, leaving your vehicle unresponsive and stranded. The mechanic has replaced the belt, idler pulley, and tensioner, but the problem may recur if the belt continues to slip off.
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Steering,engine And Engine Cooling,power Train,equipment →1 issue
Your serpentine belt has slipped off twice in wet conditions (rain or puddles), causing you to lose steering control both times. This is a serious safety issue that has left you and your family concerned about driving the vehicle. The belt may need to be replaced or the belt tensioner may need adjustment to prevent it from slipping during wet weather.
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Steering →1 issue
Your tie rod end separated while your wife was parking, causing a complete loss of steering control. The rubber seal on this 'lifetime lubricated' part deteriorated, allowing the grease to escape and the ball joint to corrode and fall apart. You'll need to have the tie rod ends replaced and inspected for any additional steering damage.
Parts you may need:
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Engine →1 issue
Your serpentine belt keeps falling off when it rains due to a design flaw—Dodge used smooth pulleys instead of grooved ones, which don't grip the belt properly in wet conditions. This is a known widespread issue with your model year, and aftermarket companies have created repair kits specifically for this problem. Chrysler has not addressed it. The fix will involve replacing the pulleys with grooved versions or installing an aftermarket correction kit to keep the belt secure.
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Vehicle Speed Control →1 issue
Your speedometer needle jumps around erratically while driving, and your RPM gauge fluctuates slightly. When you reach about 40 mph, the engine revs stay high and your transmission won't shift into the next gear—almost like the vehicle has entered a safety mode. The owner suspects a faulty wheel speed sensor may be causing this issue.
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Structure,tires →1 issue
You purchased a tire labeled as "new" from Grave's Tire in Carthage, TX, but discovered it was actually 6 years old and had dry rot. The tire failed and blew out after only 2 months of use on your van. The tire shop owner refused to honor the 60,000 mile/1 year warranty, claiming you hit something in the road instead.
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Fuel System, Gasoline →1 issue
Your fuel tank and fuel injector base are leaking gasoline. This problem started in January 2014. You'll need to have the fuel system inspected and repaired to stop the leak and prevent fuel loss.
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Visibility/wiper →1 issue
Your windshield wipers don't work consistently — sometimes they work, but most of the time they don't. A mechanic diagnosed the problem as a failing body control module, which costs around $500 to replace. You mention this appears to be a common issue with this vehicle model. Fixing this will require replacing the body control module, which is the computer component that controls the wiper system.
Parts you may need:
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Suspension,structure →1 issue
Your strut mount has rusted and failed inspection. An inspector told you this could be dangerous in an accident and that your children could be at risk. You've found online that many other owners report the same issue, and you believe Chrysler is aware of the problem but hasn't issued a recall. Fixing this will likely require replacing the rusted strut mount assembly.
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Visibility →1 issue
Your windshield wipers have been unreliable for some time, turning on and off randomly without your control. As of November 29, 2010, the wipers no longer work at all. The issue likely involves the wiper motor, electrical connections, or the wiper control switch that need to be inspected and replaced.
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Related Vehicles
Other Dodge Grand Caravan years:
Other 1996 vehicles: