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2021 Dodge Durango Other Problems

11 owner-reported other complaints from NHTSA data

11
Complaints
1
Crashes
1
Fires
Jan 2025Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (11)

criticalUNKNOWN OR OTHER
FireFiled: Mar 2026

Your 2021 Dodge Durango caught fire while parked and unattended for several hours, with flames originating from underneath the dashboard. The fire caused severe damage to the dash, windshield, and interior roof before extinguishing itself due to lack of oxygen. This represents a critical electrical or fuel system failure that requires immediate investigation by the manufacturer.

NHTSA #: 11721456
mediumUNKNOWN OR OTHER
Filed: Dec 2025

After complying with Recall 24V436000, the Navigation screen is stuck in Night Time Mode. This causes the streets to become very hard to see during the day. While entered routes are highlighted, cross streets are almost invisible. I have missed turns because of it. I believe this diverts the driver's attention away from looking ahead to attempting to read the Nav Screen. FCA knows about this and has documented it on Star Online, Case Number 258A000012, indicating they are not going to fix it. I believe this is unsatisfactory and is leading to distracted driving. More importantly this is now being reported on various forums and people are indication they have decided not to comply with the recall. I don't believe this is in the NHTSA best interest.

NHTSA #: 11703549
mediumUNKNOWN OR OTHER
Filed: Jun 2025

UConnect recall started in 2024 with Radio disconnecting/dropping connections intermittently. Got 1st fix that fixed it briefly, then began dropping connections again. They did 3 fixes with the last one saying, finally a remedy! Well 4 months later, issue begins again! The connecting, disconnecting, to reconnecting started again on my UConnect Radio!! It will drop connections, reconnect then play a bit; repeat throughout.When it drops 1st time it'll reconnects on its own! After about the 2nd drop, I have to hit ok for it to reconnect, for it to drop again! it progressively gets worse at times and it will drop, reconnect 4 to 5 times within 15 seconds, & it doesn't always reconnect. I have to hit ok for it to connect! To play 15 seconds, and drop, reconnect automatically or manually 4 to 5 times back to back!! Same issue, just progressively worse when it decides to do it throughout the length of a song!

NHTSA #: 11669414
mediumUNKNOWN OR OTHER
Filed: Jun 2025

While backing the rear backup camera display froze and did not update for roughly 30 seconds, after that period the display suddenly became responsive and displaying the actual view. The screenshots provided were 1 second apart in a video I took.

NHTSA #: 11668392
mediumUNKNOWN OR OTHER,SERVICE BRAKES
CrashFiled: Jan 2025

Vehicle was parked/backed in on a right slope. Crunk the vehicle and it instantly started rolling and we couldn’t get it to stop. My safety and others safety was at risk because the vehicle could’ve hit anyone walking in the parking lot, incoming vehicle or easily hit the building where people live. The state highway patrol did come out and have a look at the vehicle. There were not any warning lights on at all.

NHTSA #: 11637252
mediumUNKNOWN OR OTHER
Filed: Oct 2024

ABS module and Traction control lights have come on.

NHTSA #: 11619620
mediumUNKNOWN OR OTHER
Filed: Sep 2024

Went to the Chrysler Dodge Jeep Ram dealership in Lawrenceburg, IN last year and was told that spoiler failed a recall inspection and needed to be replaced. Unfortunately, spoilers were on back order and would take several months to get in. A month or so later, my local body shop took my Dodge Durango to the Dodge dealership in Batesville, IN for repairs after someone ran into my vehicle while it was parked in a parking lot. The Batesville dealership did another inspection for the spoiler recall and cleared the inspection stating that the spoiler passed inspection. So now I have one dealership (Lawrenceburg, IN) saying that there is a "gap" and that the spoiler in fact needs replaced, but that they can't fix it because they will not be reimbursed by Chrysler since the recall for my Durango has been "cleared" by the Batesville, IN Dodge dealership. After contacting the second dealership, they still claim that the spoiler is fine and refuse to fix it either. I admit, I don't know what I am looking for, but I also see a gap between the spoiler and where it is attached to the vehicle. It also seems to be loose. So, my question is, what exactly is the spoiler recall on 2021 Dodge Durango's? Should I be concerned that it's not getting fixed? Most importantly, who will be responsible if this thing comes off and injurers someone driving behind me?

NHTSA #: 11615748
mediumUNKNOWN OR OTHER,ENGINE
Filed: Aug 2024

While driving paved road noticed a cloud of smoke behind the vehicle. Immediately pulled to the side of the road and shut vehicle off. After checking under the vehicle found coolant leaking from the engine compartment, there was no coolant in the expansion tank either. Any driving would have resulted in engine destruction. Called a tow truck. After waiting on the side of the road for 5 hours for tow truck, vehicle was taken to the nearest dealer on the flatbed. At the dealer, technician stated, it is a frequent occurrence on this brand of the vehicle, and they are very familiar with repairing it. Dealership repair, exposed burst/hole, from inside out, in the coolant hose. Glad it did not happen in the winter; I might not be typing this message.

NHTSA #: 11611692
mediumUNKNOWN OR OTHER
Filed: Aug 2024

My rear spoiler fell off going down the road, and was unable to find it.

NHTSA #: 11609575
mediumUNKNOWN OR OTHER
Filed: Apr 2024

SOS Emergency notification service does not work. Unable to call or be located if an accident or emergency occurs.

NHTSA #: 11582282
mediumUNKNOWN OR OTHER
Filed: Jul 2021

Started my car and I immediately got a battery light, ABS light, auto start/off warning, check engine light. Also got the message park soon your vehicle will shut off soon. Waited 5 minutes and car started idling very high, dash lights flickered, car could not recognize vehicle was in park, car lost power and shut off everything and lost power steering. Took it to the dealer they saw all the bit codes and reset them as a fault could not be determined. That same night I was driving and I got the same warning and my car lost all power while driving including steering. Car will start with a permanent check engine light but slowly loses rpms until it shuts off again.

NHTSA #: 11423088

Other 2021 Dodge Durango Issues