2017 Dodge Durango Cruise Control Problems

Tl* the contact owns a 2017 dodge durango. While the vehicle was idling at a traffic light with the automatic mode or stop/start feature activated, it lunged forward when the contact's foot released the brake pedal. The contact's vehicle crashed into the rear of another vehicle.

I was supposed to have had recall service completed on my vehicle july 23, 2017. A few days later, I started experience a banging noise and shaking of the car. I contacted service to schedule an appointment and no one returned my call.

Cruise control will engage and disengage. The cruise light will flicker on screen. When pressed it will not engage or come on at all