2021 Chevrolet Tahoe Collision Avoidance Problems

The contact owns a 2021 Chevrolet Tahoe. The contact stated that after coming to a stop, upon depressing the accelerator, the vehicle experienced phantom braking. The contact stated that the Forward Collision Avoidance warning light illuminated, and the vehicle inadvertently stopped with no vehicles or objects nearby. The contact stated that the Forward Collision Avoidance system was deactivated to prevent the failure from recurring. The dealer was notified of the failure, but the vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,500.

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 65 MPH, the vehicle experienced phantom braking and stopped suddenly. The adaptive cruise control warning light was illuminated. The contact stated that after several minutes the vehicle started operating normally. The vehicle was taken to the dealer however, no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 10,000.

TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.