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2012 Chevrolet Silverado 1500 Body & Structure Problems

36 owner-reported body & structure complaints from NHTSA data

36
Complaints
1
Fires
Jan 2016Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (36)

criticalSTRUCTURE
Filed: Aug 2024

Your truck's front driver's side frame has developed significant corrosion with holes in it, which a tire shop discovered when you brought it in for tire replacement. The damage is serious enough that the shop refused to install new tires and advised you to stop driving the vehicle due to safety concerns. Repairing this will likely require professional welding or frame replacement at a dealership, which is a major structural repair.

NHTSA #: 11611537
highSTRUCTURE,UNKNOWN OR OTHER
Filed: Jul 2025

Your truck's frame and body are showing significant rust damage. This is a structural issue that affects the integrity of your vehicle and should be inspected by a professional to determine the extent of the corrosion. Addressing rust typically involves removing affected areas and applying protective coatings or replacing severely damaged sections.

NHTSA #: 11674934
highSTRUCTURE
Filed: May 2025

Your truck's frame has developed significant rust, making you concerned about safety. A dealer inspection confirmed the frame needs replacement, but the repair cost would exceed what the vehicle is worth. The manufacturer has offered financial assistance toward buying a new vehicle.

NHTSA #: 11662373
highSTRUCTURE
Filed: May 2024

You noticed that the front and rear subframes on your truck have developed severe rust. Additionally, a shock tube has detached from the vehicle. A mechanic told you that both the front and rear subframes need to be replaced to address the structural damage caused by corrosion.

NHTSA #: 11588548
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Mar 2024

2012 Chevrolet Silverado 1500 pickup truck has very extensive frame damage for 115k miles which has caused it to be unsafe to drive and basically scrap. I am the 2nd owner of the truck. When I bought it at 70k miles it definitely had rust on the frame, but no major holes. It has now rusted through in multiple spots. Is there anything that I can do or am I pretty much out of luck?

NHTSA #: 11575926
mediumSTRUCTURE
Filed: Jan 2024

The body and frame are rusted so bad they wouldn't inspect it unless the y would weld on the frame only has 73000 miles

NHTSA #: 11568868
mediumSTRUCTURE
Filed: Feb 2023

1. Serious frame rust found (holes punched on the inside frame rails, middle of truck). We have yet to check the rest of the truck. The truck was originally coated by ziebart ~3 times, coated with rust protective paint for maintenance (myself). The rust could not be slowed. 2. Myself including passengers could be hurt if this frame fails. Could cause accident if the failure occurs in traffic. 3. Issue confirmed by frame inspection by independent service center (Motor City Rustproofing). The application was not applied since the frame rust was discovered. 4 Not yet 5. No warning lamps, messages or other systems as of yet. 6. This vehicle is used for general cargo in the bed and hauling a 28ft. travel trailer and I'm concerned the frame will fail and cause health and safety issues. 7. Rust will occur in general, but this scenario is much more severe for an 11 year old truck and was most likely present a few years before today's inspection. 8. The truck is passed the corrosion warranty of 100K miles & May of 2018, but the severity of the rust is highly out range for this vehicle. 9. Can this be looked into as I'm now reading these trucks are severely affected for year 2009-2014. Most cases I read with sever rust are mostly parted out of junked if they cannot be safely repaired. 10. The rest of the truck is in great condition and has many more years of life and I'll like to keep it. 11. Some sample pics will be attached for has been found so far.

NHTSA #: 11507736
mediumSTRUCTURE
Filed: May 2022

The frame of my truck is very badly rusted. Parts such as shock, body and engine mounts are very rusted and can't be as strong as necessary. Pieces of rust 1/16th thick are coming off in many places. I have not taken it to a dealership yet to see it because i have only just recently really looked at it because i was working on the trailer hitch and was under the truck for a while.

NHTSA #: 11465193
mediumSTRUCTURE
Filed: Nov 2021

vehicle has extreme rust rot to both frame rails and cross member near the gas tank. vehicle has 88000 miles

NHTSA #: 11439072
mediumSTRUCTURE
Filed: Jul 2021

The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that after the dealer performed the NHTSA Campaign Number: 21V051000 (Air Bag) recall repair, the dashboard was cracked on the corner of the passenger’s side air bag compartment. The contact was concerned that the air bag might deploy due to the crack. The dealer was made aware of the failure but informed the contact that he was responsible for the cost to replace the dashboard. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that due to the age and mileage of the vehicle; the manufacturer was not responsible for the damage to the dashboard. The contact had also signed a waiver prior to the recall repair. The failure mileage was 101,194.

NHTSA #: 11427129
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Apr 2021

THE DASHBOARD ON MY 2012 CHEVY SILVERADO 1500 IS CRACKED IN TWO PLACES. THE CRACK NEXT TO THE PASSENGER SIDE AIRBAG HAS BEEN THERE SINCE I BOUGHT THE VEHICLE BUT THE CRACK IN THE MIDDLE OF THE DASHBOARD JUST APPEARED FROM NORMAL CITY STREET AND HIGHWAY DRIVING. I AM CONCERNED IT COULD BE A PROBLEM IF I AM INVOLVED IN AN ACCIDENT.

NHTSA #: 11414024
mediumSTRUCTURE
Filed: Mar 2021

SEVERELY CRACKED DASH. COULD SHATTER IN A CRASH AND SEND SHROUDS OF PLASTIC THROUGH OUT THE PASSENGER COMPARTMENT.

NHTSA #: 11405179
mediumSTRUCTURE
Filed: Mar 2021

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DRIVER'S SIDE ROCKER PANEL WAS CORRODED AND RUSTED THROUGH. THE CONTACT CALLED FRIENDLY CHEVROLET (7501 HWY 65 NE, FRIDLEY, MN 55432, (612)276-2955) WHO STATED THAT THE FAILURE WAS A MANUFACTURER DEFECT AND THAT THE ROCKER PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

NHTSA #: 11404178
mediumSTRUCTURE
Filed: Feb 2021

IN FEBRUARY 2020 THE EXTERIOR DOOR HANDLE ON THE FRONT DRIVER SIDE DOOR BROKE AND HAD TO BE REPLACED AT A COST TO ME OF $163.73. NOW THE EXTERIOR HANDLE ON THE FRONT PASSENGER DOOR IS BROKEN AND HAS TO BE REPLACED. IN BOTH CASES THE HANDLE BECAME DETACHED ON THE INSIDE OF THE DOOR FRAME.

NHTSA #: 11394495
mediumSTRUCTURE,VISIBILITY/WIPER
Filed: Aug 2020

I BOUGHT MY 2012 CHEVROLET SILVERADO TEXAS EDITION ON, MAY 26, 2012, FROM CLASSIC CHEVROLET OF GRAPEVINE, TEXAS. I PAID $31,622.80 FOR THE TRUCK. I FEEL THAT A NEW VEHICLE SOLD IN AMERICA SHOULD HAVE AN IMPLIED WARRANTY ATTACHED TO IT THAT GOES ABOVE AND BEYOND EXPRESS WARRANTIES WHEN IT COMES TO THE VEHICLE'S SAFETY. AFTER TWO YEARS AS AN OWNER OF THIS VEHICLE I NOTICED A STAIN ON MY REAR CARPET. THE MORE I RUBBED IT THE MORE IT SPREAD. I FIGURED THAT ONE OF MY GRAND CHILDREN PROBABLY SPILLED SOMETHING AND SO I JUST DECIDED TO TRY TO LIVE WITH IT. IN LATE 2019 I NOTICED THAT MY CARPET BEHIND MY DRIVER'S SEAT WAS WET AFTER A HEAVY RAIN. SO I TOWEL DRIED IT AND TOOK A PAPER RECEIPT FROM MY CONSOLE AND ATTEMPTED TO ADJUST THE HEADER PRESSURE ON THE REAR DOOR BY STRIKING THE ROCKER PANEL STRIKER. THIS YEAR I TOOK A TRIP TO KANSAS CITY, MISSOURI IN FEBRUARY. I FOUND MYSELF HAVING TO DRIVE UNDER RAINY, MISTING, WINDSHIELD, FREEZING AND FOGGING, UP. MY DEFROSTER WAS NO MATCH FOR IT BECAUSE IT NEVER WAS ABLE TO CLEAR MY WINDSHIELD SUFFICIENTLY. ON THE WAY BACK TO TEXAS I LEFT K.C. AT 4:00 AM. THE HAZARDOUS WEATHER WAS STILL PERSISTING. MY BLOOD PRESSURE AND HEARTBEAT RACED A FEW TIMES WHEN I TRIED TO MOVE AHEAD OF TRUCKS TO AVOID THE SPLASHING FROM THEIR WAKE. IN JUNE I DISCOVERED POOLING OF WATER BEHIND MY DRIVER'S SEAT. IT WAS SO RIDICULOUS I HAD TO TAKE IT TO CLASSIC. AFTER 3 HOURS IN THE SERVICE DEPARTMENT THE SERVICE MANAGER RETURNED TO ME AND ESCORTED ME TO THE TECHNICIAN. THE TECH SHOWED ME THAT THE WATER WAS COMING FROM AN UNSEALED OVERLAP AT MY FIREWALL. HE EXPLAINED THAT THE LEAK'S BEEN GOING ON FOR SOME TIME. THIS AREA AT THE TOP OF YOUR FENDER IS WHERE THE WATER IS ENTERING AND IT FILLS UP AN AREA INSIDE YOUR FINDER AND THEN IT LEAKS THROUGH YOUR FIREWALL AND RUNS DOWN YOUR ROCKER AND SETTLES AT THE BACK SEAT WELL. THAT REPORT COST ME $145.00.*DT*JB*JB

NHTSA #: 11344249
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Jun 2020

DASH IS CRACKING. *TR

NHTSA #: 11329273
mediumSTRUCTURE
Filed: Dec 2019

THE DASHBOARD CRACKED AROUND THE AIR BAG ON THE PASSENGER SIDE AND BEHIND THE STEERING WHILE. I'M GUESSING IT HAPPENED OVER NIGHT I DONT KNOW EXACTLY. ONE MORNING I GOT IN MY TRUCK NOTICED THE CRACK AROUND AIRBAG AND WEEKS LATER THE ONE BEHIND THE STEERING WHEEL.

NHTSA #: 11290774
mediumSTRUCTURE
Filed: Jul 2019

DASH CRACKED TO FRONT AIRBAG

NHTSA #: 11235002
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Dec 2018

DASH IS CRACKED IN MANY PLACES. VEHICLE HAS 113K MILES WAS BOUGHT THAT WAY IN MAY OF 17 WITH DASH CRACKED AT 104K MILES

NHTSA #: 11160854
mediumSTRUCTURE
Filed: Aug 2018

DASH BOARD IS CRACKING, WITHOUT INCIDENT, IN SEVERAL LOCATIONS, DECREASING VALUE AND PRESENTING SAFETY HAZARD IF AIRBAG DEPLOYS OR IF COLLISION CAUSES IT TO SPLINTER INTO THE PASSENGER COMPARTMENT.

NHTSA #: 11123890
mediumSTRUCTURE
Filed: Jul 2018

DASHBOARD SEVERLY CRACKED GM WILL NOT FIX

NHTSA #: 11114252
mediumSTRUCTURE
Filed: Mar 2018

DASH PAD HAS CRACKS IN IT. IF AIR BAGS WERE TO BE DEPLOYED PIECES OF DASH COULD BECOME PROJECTILES. DON'T KNOW WHEN IT CRACKED. I NOTICED IT WHEN I WAS WALKING AROUND TO THE PASSENGER SIDE. MY TRUCK SITS IN A GARAGE. IT ONLY HAS 60000 MILES ON IT AND I BOUGHT IT NEW IN 2011.

NHTSA #: 11078435
mediumSTRUCTURE
Filed: Jan 2018

EXTERIOR DOOR HANDLES ARE CHEAP PLASTIC, SAFETY CONCERN BECAUSE WILL BE UNABLE TO OPEN DOOR IN EMERGENCY.

NHTSA #: 11065469
mediumSTRUCTURE
Filed: Mar 2017

DASHBOARD ON PASSENGERS SIDE HAS TWO CRACKS ABOVE THE AIRBAG.

NHTSA #: 10968782
mediumSTRUCTURE
Filed: Sep 2016

MY VEHICLE IS JUST OVER THREE YEARS OLD, JUST OUT OF THE WARRANTY AND ONLY HAS 26,500 MILES. THE DASHBOARD ON THE DRIVERS SIDE IS CRACKED, EVEN THOUGH THE WINDOWS ARE TINTED AND I HAVE USED A SUN SHIELD AT ALL TIMES SINCE THE DATE OF PURCHASE. THIS I CONSIDER A HAZARD AS IT IS DIRECTLY WHERE ALL MAJOR COMPONENTS OF THE VEHICLE ARE LOCATED INCLUDING AIRBAGS AND SUCH. I WAS TOLD IT WOULD COST ME 1300 PLUS LABOR AS IT IS OUT OF WARRANTY. THIS IS UNACCEPTABLE TO ME AS I BELIEVE THIS CAN BE A HUGE SAFETY ISSUE. I NOTICED THE CRACK WHEN I WALKED PAST THE VEHICLE PARKED IN MY DRIVEWAY.

NHTSA #: 10910458
mediumSTRUCTURE
Filed: Jun 2016

DASH IS CRACKED AT THE UPPER LEFT CORNER OF THE PASSENGER AIR BAG AND ON TOP OF DASH. I'M CONCERNED THAT AIR BAG DEPLOYMENT MAY BE AFFECTED. ALSO, PIECES OF THE DASH MAY BECOME AIR BORN IN THE EVENT OF AN AIR BAG DEPLOYMENT.

NHTSA #: 10872229
mediumSTRUCTURE
Filed: Apr 2016

DASH CRACKED AT CORNER DASH ABOVE LEFT SIDE OF PASSENGER SIDE AIRBAG ONLY 35K ON VEHICLE 3.5 YEARS OLD WITH USE OF SUNSHADE HALF THE TIME

NHTSA #: 10860856
mediumSTRUCTURE
Filed: Apr 2016

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10860023
mediumSTRUCTURE
Filed: Feb 2016

DOOR HANDLE COMES OFF ON DRIVER AND PASSENGER DOOR, MAKES IT IMPOSSIBLE TO OPEN THE DOORS OF THE VEHICLE

NHTSA #: 10823806
mediumSTRUCTURE
Filed: Jan 2016

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE WAS SEVERELY CRACKED ON THE DRIVER SIDE FROM THE BASE OF THE WINDSHIELD ALL THE WAY TO THE TOP OF THE INSTRUMENT CLUSTER. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE DASHBOARD HAD A CRACK FROM THE BASE OF THE WINDSHIELD TO THE AIR BAG COVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OUT OF WARRANTY AND NOTHING COULD BE DONE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

NHTSA #: 10821116
mediumSTRUCTURE
Filed: Nov 2015

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FRAME WAS COVERED WITH RUST. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPAINTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,580. UPDATED 1/15/16 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/25/16..*JB

NHTSA #: 10794807
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Sep 2015

TRUCK WAS PARKED WHEN I GOT BACK INTO IT THE DASHBOARD WAS CRACKED

NHTSA #: 10763229
mediumSTRUCTURE,WHEELS,SEATS
FireFiled: Sep 2015

I HAD DRIVEN BACK HOME FROM TAHOE AROUND 6:00PM AND THE VEHICLE WAS PARKED FOR 2 HOURS WHEN WE ATTEMPTED TO OPEN THE SLIDE ON THE 5TH WHEEL. I FOUND THE SLIDE ON THE TRAILER WOULD NOT OPEN DUE TO A LACK OF POWER ON THE 5TH WHEEL. AT THIS TIME THE PIGTAIL WAS STILL CONNECTED TO THE TRUCK. I DISCONNECTED THE PIGTAIL FROM THE TRUCK AND PLUGGED THE TRAILER INTO A 50 AMP PLUG AND THE SLIDE OPENED NORMALLY. I THOUGHT IT WAS STRANGE THAT THE BATTERY HAD DISCHARGED AFTER SUCH A SHORT TIME. AROUND 10:45PM MY GIRLFRIEND SCREAMED THE TRAILER WAS ON FIRE AND WHEN I REACHED THE BACKDOOR THE ENTIRE TRAILER WAS ENGULFED AND THE REAR OF THE TRUCK WAS ALREADY ON FIRE. BOTH THE VEHICLES WERE COMPLETELY DESTROYED ALONG WITH A BARN THAT WAS APPROXIMATELY10 FEET AWAY SUFFERING MAJOR DAMAGE.

NHTSA #: 10762717
mediumSTRUCTURE
Filed: Apr 2015

THERE ARE MULTIPLE CRACKS SURROUNDING MY PASSENGER AIRBAG IN MY 2012 SILVERADO. I BELIEVE THESE CRACKS ARE NOT ONLY A MANUFACTURER DEFECT IN DESIGN BUT ARE ALSO A SAFETY CONCERN REGARDING THE AIR BAG DEPLOYMENT. RESEARCH HAS SHOWN THIS IS AN ISSUE THAT MANY OTHERS ARE HAVING TOO WITH THIS MODEL TRUCK/SUV. *TR

NHTSA #: 10712323
mediumSTRUCTURE
Filed: Nov 2014

WATER COMES IN AROUND BACK WINDOW FROM THIRD BRAKE LIGHT OVER IT. THE DEALER SERVICE DEPT . SAID IT HAPPENS A LOT ,IT COMES FROM FACTORY THAT WAY, WITH NO GASKET AROUND IT. HE SAID ONLY WAY IT FIX IT WAS LET THEM REPLACE IT WAS A FEW HUNDRED DOLLARS TO FIX IT. IT COMES FROM THE FACTORY WITH THIS DEFECT. *TR

NHTSA #: 10651975
mediumSTRUCTURE
Filed: Aug 2013

I BOUGHT MY 2012 CHEVY OCTOF 2013. NOW AFTER 11000 MILES MY FRAME LOOKS LIKE A TRUCK OUT OF THE 80'S. I TOOK IT BACK TO THE LOCAL DEALER. THERE FIX IS TO SCRAPE OFF THE RUST AND PUT THE SAME CRAP BACK ON THE FRAME. SO I KNOW THAT THIS ISSUE WILL ONLY LAST A VERY SHORT TIME. *TR

NHTSA #: 10536392

Other 2012 Chevrolet Silverado 1500 Issues