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2017 Chevrolet Impala Engine Problems

15 owner-reported engine complaints from NHTSA data

15
Complaints
Feb 2025Dec 2020
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (15)

highENGINE
Filed: Jul 2025

Your catalytic converter pipe on the front left side of the engine cracked and was replaced under warranty at 37,000 miles, but has cracked again at the same location at 88,000 miles. The repeated failure caused excessive heat that melted the fan housing, creating a potential safety hazard. The repair is no longer covered by warranty, and you believe this indicates a design or manufacturing defect rather than normal wear.

NHTSA #: 11675052
highENGINE
Filed: Feb 2025

Your car's catalytic converter has cracked, which is reportedly a recurring issue with this model. A cracked catalytic converter can reduce engine performance and may cause the check engine light to come on. The converter will need to be replaced to restore proper exhaust function.

NHTSA #: 11642382
mediumENGINE
Filed: Nov 2022

2017 Chevy Impala 3.6L engine exhaust leak at the exhaust manifold / turbo charger. Resulting in exhaust fumes leaking driver/passenger area could cause fire and or damage to engine. Checking on the customer review and complaints page on the internet I have a lot of other complaints even to the point one persons wife developed lung cancer possible related to inhaling the exhaust according to her doctor. Who knows but I had a hard time getting my car to pass NC inspection because of the lake, please advise. As I am hard of hearing and didn't know I had this problem until the local NC Inspection station pointed it out all I knew was I could smell it or something. PS the email is that of my local mechanic, as I don't have one or how to even turn a computer on.

NHTSA #: 11493135
mediumENGINE
Filed: Apr 2022

Upon after starting the car a noise was coming from front of engine. I took a video and saw fire coming from the front left catalytic converter between the flange and the converter. The converter separated itself from the flange. The car, a 2017 has only 50000 miles on it always garaged and no accidents Luckily caught the converter problem before it completely blew itself off the flange and caused a fire.

NHTSA #: 11459646
mediumENGINE
Filed: Jul 2021

The contact owns a 2017 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the vehicle lost motive power while depressing the accelerator pedal. The vehicle also failed to start intermittently. Neither the dealer nor manufacturer were made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 20,000.

NHTSA #: 11423131
mediumENGINE
Filed: May 2021

THE CONTACT'S WIFE OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE WOULD SMELL AN ABNORMAL, EXHAUST ODOR INSIDE THE VEHICLE'S CABIN WITHOUT WARNING. THE CONTACT THEN STATED THAT WHILE DRIVING AT 50 MPH, HE HAD HEARD A LOUD NOISE EMIT FROM THE ENGINE WITHOUT WARNING. THE CONTACT THEN PULLED OFF TO THE SHOULDER AND UPON INSPECTION OF THE HOOD, THE CONTACT DISCOVERED THE CATALYTIC CONVERTER HAD BROKEN OFF THE ENGINE. THE CONTACT WAS ABLE TO SLOWLY DRIVE THE VEHICLE HOME AND THEN CALLED EL DORADO CHEVROLET(2300 N CENTRAL EXPY, MCKINNEY, TX 75070) WHERE HE WAS INFORMED HIM THAT THERE WERE ZERO RECALLS ON THE VEHICLE; THE CONTACT WAS INFORMED TO BRING IN THE VEHICLE FOR INSPECTION. UPON INVESTIGATION, THE CONTACT DISCOVERED A TECHNICAL SERVICE BULLETIN NHTSA ID NUMBER:10116660 WHICH HE LINKED TO HIS FAILURE. RECENTLY, THE CONTACT'S WIFE WAS DIAGNOSED WITH LUNG CANCER AND THE CONTACT HAD LINKED THE PROLONGED EXPOSURE TO THE EXHAUST ODOR AS THE POSSIBLE CAUSE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA #: 11416551
mediumENGINE
Filed: Apr 2021

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT HOT AIR WAS BLOWING OUT THE VENTS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BELLAMY STRICKLAND CHEVROLET BUICK GMC (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, (770) 954-3000) WHERE THE VEHICLE WAS DIAGNOSED WITH AN EVAPORATOR CORE LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

NHTSA #: 11413077
mediumENGINE
Filed: Dec 2020

BROUGHT MY CAR IN FOR ROUTINE OIL CHANGE. INFORMED DEALERSHIP OF LOUD EXHAUST SOUND. ASKED IF THEY COULD CHECK FO AN EXHAUST LEAK. UPON PICKING UP MY VEHICLE I WAS INFORMED THE LOUD EXHAUST WAS DUE TO A CRACK IN THE CATALYTIC CONVERTER. I ASKED WHAT WOULD CAUSE THIS TO HAPPEN. THEY WERE UNSURE OF CAUSE IT IS NOT A NORMAL ISSUE FOR THE MILEAGE AND AGE OF VEHICLE. THEY DID PROVIDE ME WITH A QUOTE TO REPAIR. I TOOK MY CAR TO A DIFFERENT REPAIR SHOP AND THEY WERE CONCERNED THAT THIS PART WAS FAULTY FROM THE MANUFACTURER. THEY INFORMED ME THAT A RECALL COULD BE POSSIBLE AND ADVISED ME TO CONTACT GM.

NHTSA #: 11384492
mediumENGINE
Filed: Nov 2020

STARTING IN MARCH 2019 THE 2017 CHEVY IMPALA ENGINE WOULD STOP AND WOULDN'T START BACK UP FOR AT LEAST 30 MINUTES. IT WOULD HAPPEN WHEN I STOP AT A STOP SIGN OR LIGHT OR WHENEVER I STOP THE VEHICLE. THEN IN JULY OF 2019 THE VEHICLE STOPPED IN THE MIDDLE OF THE STREET. IT WOULDN'T REVERSE OR GO FORWARD. IT WAS IDENTIFIED AS A TRANSMISSION LEAK. ALL THE TRANSMISSION OIL HAD LEAKED OUT. TOOK THE VEHICLE TO SEVERAL REPAIR SHOPS WHICH THEY COULDN'T IDENTIFY THE PROBLEM. MY TRANSMISSION IS DAMAGED BY NOW. A 2017 CHEVY IMPALA SHOULD NOT HAVE TRANSMISSION PROBLEMS UNLESS THERE IS SOME TYPE OF DEFECT.

NHTSA #: 11373761
mediumENGINE
Filed: Apr 2020

INCREASING TICKING NOISE FROM ENGINE. STARTED ABOUT 6 MONTHS AGO AND NOISE GETTING LOUDER. PER BALE CHEVROLET, IT IS COMING FROM PURGE VALVE AND VALVE IS OPERATING AS NORMAL. I DON'T FEEL THIS IS NORMAL, ESPECIALLY SINCE IT WASN'T DOING IT WHEN WE PURCHASED IT.

NHTSA #: 11321855
mediumENGINE
Filed: Apr 2020

I PURCHASED A 2017 CHEVROLET IMPALA VEHICLE IN MARCH OF 2019 AND A FEW MONTH'S AFTER PURCHASING THE VEHICLE I IMMEDIATELY STARTED NOTICING THAT THE VEHICLE WOLD STALL AND OR HESITATE TO START EVERY TIME I WOULD PUT GAS IN IT. IMMEDIATELY AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL THIS DAY. I CURRENTLY WORK AT CARMAX AND AFTER SPEAKING WITH SOME MECHANIC'S, AS WELL AS AS READING SOME OF THE OTHER COMPLAINT'S I BELIEVE I AM EXPERIENCING THE SAME PROBLEM AS 2 OTHER BUYER'S THAT HAVE PREVIOUSLY FILED A COMPLAINT REGARDING THIS VEHICLE.THE SPARK PLUG TUBES ARE LEAKING AND THE LEAKS ARE CAUSED BY POROUS SPOTS IN THE HEAD CREATED DURING MANUFACTURING. THE SPARK PLUG TUBES ARE PERMANENTLY SEALED INTO THE HEAD AND ARE NOT REPLACEABLE. THIS IS A MANUFACTURING PROBLEM THAT NEEDS TO BE TAKEN CARE OF IMMEDIATELY. WE JUST PURCHASED THIS VEHICLE AND I AM BEING TOLD THAT THIS REPAIR IS GOING TO COST $3,000-$4,000 TO FIX, WHICH I AM NOT RESPONSIBLE FOR. I SHOULD BE ABLE TO HAVE THIS FIXED BY THE MANUFACTURER, I SHOULD'NT HAVE TO PAY FOR THIS REPAIR CONSIDERING THE VEHICLE WAS LITERALLY PURCHASED A YEAR AGO AS OF 3 WEEKS AGO. AND THE PROBLEM HAPPENED 3 MONTHS INTO ME HAVING THE VEHICLE

NHTSA #: 11320327
mediumENGINE
Filed: Jul 2019

MY 2017 CHEVY IMPALA'S, EQUIPPED WITH A 3.6L V-6 ENGINE, AIR CONDITIONING EVAPORATOR IS DAMAGED AND IS LEAKING REFRIGERANT AND RESULTING IN LOSS OF AIR CONDITIONING. THIS LOSS OF AIR CONDITIONING OCCURS ALL THE TIME-STATIONARY, IN MOTION--THE AIR CONDITIONING NO LONGER WORKS AT ALL.

NHTSA #: 11231387
mediumENGINE
Filed: Feb 2019

WE PURCHASED OUR CAR IN SEPTEMBER OF 2018, AND ALMOST IMMEDIATELY WE STARTED NOTICING THE CAR WOULD HESITATE TO START EVERY TIME AFTER WE WOULD PUT GAS, THEN THE CHECK ENGINE LIGHT SUDDENLY TURNED ON.. SO THEN IN DECEMBER WE TOOK IT TO THE CHEVY DEALERSHIP AND THEY FIXED THE PURGE VALVE, AND ALSO CHECKED WHY THE CHECK ENGINE LIGHT WAS ON. THEY RAN SOME TESTS AND SAID THAT CYLINDER 3 WAS MISFIRING, SO THEY RAN MORE TESTS TO SEE WHAT EXACTLY THE PROBLEM WAS. THE PROBLEM IS THAT THE SPARK PLUG TUBES ARE LEAKING AND THE LEAKS ARE CAUSED BY POROUS SPOTS IN THE HEAD CREATED DURING MANUFACTURING. THE SPARK PLUG TUBES ARE PERMANENTLY SEALED INTO THE HEAD AND ARE NOT REPLACABLE. THIS IS A MANUFACTURING PROBLEM THAT NEEDS TO BE TAKEN CARE OF IMMEDIATELY, WE JUST PURCHASED OUR CAR AND THEIR TELLING US THAT THIS PROBLEM IS GOING TO COST $3,000 TO 4,000 TO FIX WHICH WE ARE NOT RESPONSIBLE FOR. PLEASE IF SOMEONE COULD GET BACK WITH ME AS SOON AS POSSIBLE, SOMETHING NEEDS TO BE DONE WE SHOULD BE ABLE TO TAKE IT BACK TO THE DEALERSHIP AND GET A DIFFERENT CAR SINCE OURS HAD A MANUFACTURING PROBLEM WHICH WE ARE NOT LIABLE FOR. THANK YOU .

NHTSA #: 11180436
mediumENGINE
Filed: Aug 2018

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BARTON CHEVROLET (845-219-1521, 800 AUTO PARK PL, NEWBURGH, NY 12550) WHERE IT WAS DIAGNOSED THAT A PLASTIC BAG WAS SUCKED INTO THE AIR FILTER AND BLOCKED AIR FROM ENTERING THE ENGINE. THE TECHNICIAN REMOVED THE PLASTIC BAG AND REPLACED THE AIR FILTER. THE CONTACT REMOVED THE REMAINING DEBRIS THAT HAD PREVIOUSLY ACCUMULATED. THE TECHNICIAN COULD NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR, STATING THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT RETURN THE CONTACT'S CALL. THE FAILURE MILEAGE WAS 10,018.

NHTSA #: 11123826
mediumENGINE
Filed: Aug 2018

TL* THE CONTACT OWNS A 2017 CHEVORLET IMPALA. THE CONTACT STATED THAT EXHAUST SMOKE SEEPED INTO THE VEHICLE THROUGH THE AIR VENTS. THE VEHICLE ALSO ACCELERATED ON ITS OWN AND EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, COOLANT WAS LEAKING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 35,312.

NHTSA #: 11121103

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