2025 Chevrolet Equinox Infotainment Problems
2 owner-reported infotainment complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (2)
The contact's wife owns a 2025 Chevrolet Equinox. While his wife was driving approximately 40 MPH, the message "Service Emergency calling Issue" was displayed. The driver pressed the car phone button on the steering wheel, but the message "Cannot Connect" was displayed. The vehicle was taken to the residence. The contact then pressed the OnStar button, but the system failed to connect, with the message "Cannot Connect" displayed. The vehicle was taken to a dealer, where it was diagnosed, and determined that the Telematic Control Module needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 10,484.
Factory installed module for ONSTAR went out.