2020 Chevrolet Equinox Electrical Problems

Your infotainment system and radio have stopped working, and because they're not functioning, several safety features have also stopped working—including OnStar, emergency phone, turn signals, backup camera, and mirror warning systems. A dealership diagnostic confirmed the infotainment center failure is causing all these issues, with a $950 repair bill. GM offered only $47 toward the repair and won't reimburse your $204 diagnostic fee, citing mileage as the reason. The repair will likely require replacement or reprogramming of the infotainment control module and its wiring connections.

Water is leaking into your rear tire compartment and fuse box, apparently from the sunroof drains. Your fuel pump and fuel pump module are failing while driving, and your turbo is locking up due to an oil seal failure. These issues will likely require replacing the sunroof drain system, fuel pump assembly, and turbo oil seals.

Some kind of malfunction with the sunroof caused the sunroof to open without me knowing. Only the glass part opened. The top part of the car on the inside right above the door was wet down toward the side near the brake pedal fuse box that was filled with water. Sunroof will not close. Was told we needed to replace motors

I’ve had the 02 sensor, maf sensor and a system update and my check engine won’t clear I’ve been dealing with this for over 5 months now. A Chevy dealership has had my vehicle and never informed me of warranty or recall issues.my check engine is throwing random code relating to the 02 sensor, lean code and multiple components having communication issues. Check engine will be lit and then clear on its own then return almost immediately

•Initial incident: July 2, 2025 •Recurring occurrences: August 8, 2025 Vehicle Issue Description: Several months ago, the vehicle’s check engine light came on. A diagnostic scan was performed at O’Reilly Auto Parts, but no error codes were detected. The vehicle was taken to an independent repair shop for further inspection. The shop found no mechanical issues and confirmed the vehicle was operating normally at that time. On August 6, 2025, the “Service Brake Assist” warning appeared briefly on the dashboard but turned off shortly afterward. The parking brake warning light also came on that same day, then went off. These warning lights reappeared intermittently on August 8, 2025. No repairs have been made as there are no active recalls related to these issues. However, it is noted that there are consumer complaints reporting similar problems. This raises concerns about potential intermittent or undetected safety system faults, particularly involving the brake assist system and parking brake functionality. Checked brakes again no issues determined per Bridgestone and Mavis.

Apparently my vehicle is experiencing the same fuel system and infotainment issues that others have been recalled for. As someone who has been diagnosed with car related PTSD; these issues have become very distressing to say the least. The infotainment system has shut off countless times while driving. I was traveling and missed my exit,I've also been abruptly been disconnected from important work calls and doctors offices. The fuel system is leaking fuel and the smell comes through the vents. As one of two people that utilize this vehicle that are asthmatic; this is very dangerous for us. Also my toddler aged niece cannot ride because of the harsh chemicals she would have to breathe in. Because of the leaking fuel, I'm terrified that it could breakdown anywhere or better yet worse catch fire while I'm driving. I have attached photos of the issues,unfortunately I can't upload the videos but I have countless in regards to the infotainment system and a video message from the mechanic in regards to the fuel system. If there is anyway I can send them also,it would be appreciated.

Twice my vehicle has stopped working where the shift to park messaging comes up and the car will not turn on or off. The vecle displays sec, low fuel, and park to shift messaging. The p for park to shift with the wrench underneath it appears. This issue happened once while I was in park and tried turning on my car and the other while I was in drive at a light.

On February 25,2025 I first noticed my engine light was blinking constantly while my service esc light and tc light was on while driving on the freeway. When I exited the freeway all lights went off. I had my mechanic check it out and he suspected a misfire because he ran the vin and said my vehicle had a history of a misfire. I was unaware of that because I wasn't given that information when I bought the vehicle a little over a year ago. I drove the vehicle approximately a month just around town and on March 26 2025 I was driving on the freeway and again the service escaped light came back on as well as the TC light with a line across the letters TC. The engine light did not come on on this occasion. I've read stories with many people with my same vehicle having the very same issue however I've searched my vin and there's no recall listed for my particular vehicle and I think there should be. I find it strange that the lights only come on if I'm on the freeway and I don't feel safe driving the vehicle with my son in the car while traveling outside of the city. I'm still.under warranty but I'm unsure if this issue is covered under my warranty.

ABS and breaks exploded at 67k miles and at 78k miles car shut off in middle of the street with no warning. Electric issues confirmed by mechanic.

On december 15, 2024 my car stalled out. on the middle of the road nearly causing me a collison. My vehicle for. the last month has been - what i assume is having electrical problems , my car is only 4 years old so im uncertain as to why it would be stalling out , this is also the first time that this has happen . i called my insurance company to file a report about my vehicle stalling out on a busy traffic road and all that was said was unless im in a collison there is nothing they can. do and if the car stallls out and i am in a accident it would be me at fault . I have one car which is the chevy equinox 2020. i cant afford to die nor be in accident that can potential put me in danger for a car that is only 4 years old .

I got this car in April of 2022. I am the second owner. Since May of 2022 every time I drive for longer than an hour the radio completely shuts off by itself and comes back on. I've taken it back to the dealership they drove for 5mins and stated radio did not shut off even though I told them they did not drive long enough. In January of 2024 while out shopping I go to start vehicle and it has power but won't start. I had the same issue in November of 2023 took it to dealership they stated nothing wrong with it. I called roadside in January 2024 power was on vehicle would not start. I ended up having to get vehicle towed to my home and had a mechanic come to me. Told me I needed a new motherboard. Paid for the new motherboard yet radio still cuts off. This has been an issue for far too long and is messing other systems up in the vehicle. I also had to have battery replaced and am still in need of four tires because the wheel spokes are rusted. A four year old car with this much trouble is not worth the headache.

Premature headlamp (low beam) failure. The light abruptly failed and it was acknowledged by the manufacturer that this should not have occurred. The failure occurred in October of 2023. Light fixture has since been replaced. The low beam bulb is not accessible for replacement in our vehicle. Instead the entire headlight assembly has to be replaced. The estimated cost for a single replacement was approx $2,600.00. After back and forth with the manufacturer they agreed to replace both headlight assemblies for approximately $1,900.00. A previous recall was issued for GM vehicles in the early 2000s that had similar premature headlight failures. This poses a safety risk because vehicles of this age are likely to still be financed and owners are unlikely to be able to afford a near $3,000 repair for a low beam headlight manufacturing defect. Please note the mileage on the vehicle was roughly 42k. There is the potential that owners will be forced to operate the vehicle with failed headlight(s) while the manufacturer refuses to fully acknowledge it is a manufacturing defect.

During the month of November while driving on Interstate 35 inTexas I attempted to administer my braking system during slowed traffic and they did not respond. The brake pedal became completely stiff and I had to apply incredible pressure to get the vehicle to slow down until I turned on my hazards and rolled to a stop on the shoulder. I did not have any alerts or warnings until I powered the vehicle off and powered back on to find my engine light on and the service brake assist alert on as well. I had it towed for service to which they replaced the vacuum pump, brake booster pressure sensor and brake fluid. Everything seemed to be working fine however a month later the same exact issue occurred. I took it in to the same place for service and had a brake inspection done and was told everything looked good and they were not sure what was wrong other than the ecm and ebcm were now reading codes. The issue is that this is intermittent with no warning and has been incredibly difficult to pinpoint the exact issue. This has also been incredibly pricey trying to chase an issue that appears one day and clears itself the next and lastly this has been terrifyingly frustrating as I do not know if i will have valid brake control or not on each ride. This issue could be life or death and was traumatizing as I had my son and mother in the car with me during the first event.

The brake assist warning light flashed and the electric components start blinking and the car went in reverse in traffic. The car then turnt off.

vehicle STALLED WHILE PULLING OUT FROM STOP. STRUGGLED TO RESTART AFTER STALLING. believed FUEL PROBLEM BECAUSE ENGINE TURNING OVER WHEN START BUTTON PUSHED BUT NOT SOUNDING LIKE STARTED LIKE NO IGNITION IN ENGINE. when IT DID START IT STALLED AGAIN. AFTER SITTING FOR A WHILE, VEHICLE STARTED. Several days later car soppt

discover that alternator is possible problem of stalling and car hard starting due to battery being low and reduced electrical power to use start. Wonder if power is reduce to fuel pump???

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on the highway, the vehicle stalled. No warning lights were illuminated. The contact also stated that there was water intrusion into the passenger’s side taillight. The contact was made aware of TSB: 22-NA-170 and related the failures to the battery and taillight. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA hotline. The failure mileage was unknown.

Onstar module being manipulated and used while car is parked and off. The radio station is changed to a Asian language when car is turned on. The camera are also being manipulated while car is off. Apps are being installed and utilized by other users through the dashboard. and the stability tracker automatically turns on after 35 mph even when turning option off.

The issue is not consistent so dealership will not be able to solve the issue. No warning lights. No components have not been inspected by manufacturer. Issue occurs when it wants to. When in auto stop and vechile wants to start back up, vechile loses all power, windshield wipers turn on for few seconds then vechile starts back up. Seems like a reset. This is very dangerous when sitting at Inersections. This is happened several times.

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving and making a left turn, the turn signal failed to operate as designed. The contact also noticed the center console screen went black and flickered off and on until she arrived at her residence. The contact stated the failure persisted and the vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. An unknown software was updated however, a month later the failure recurred with the screen. The contact took the vehicle back to the dealer, but the dealer could not duplicate the failure. The dealer had replaced the radio console to fix the issue however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 10,688.

I WAS DRIVING RADIO WENT BLACK COULD NOT TURN RADIO UP OR DOWN EVEN WHEN I TURNED IT OFF THE RADIO STAYED ON. THEN ON 3/23/2021 I WAS DRIVING HOME FROM WORK THE SUV JERKED A FEW TIME MADE A NOISE AND THE ENGINE LIGHT CAME ON AND WAS BLINKING

STARTING OCTOBER 26, 2020 I'VE BEEN EXPERIENCING MY CAR RADIO SHUTTING OFF AND TURNING BACK ON. WHEN THE RADIO RANDOMLY TURNS OFF, IT DISCONNECTS MY BLUETOOTH AND MUSIC STOPS PLAYING. TODAY ALONE I HAVE HAD THIS ISSUE HAPPEN TO ME 7 TIMES IN A MATTER OF 35 MINUTES. I HAVE NO IDEA WHAT IS CAUSING THIS ISSUE, BUT I WOULD LIKE A RESOLUTION CONSIDERING THAT I"M THE FIRST OWNER OF THIS VEHICLE AND IT'S STILL BRAND NEW.

RECEIVED THIS NOTICE ON 9/23/2020 WITH LESS THAT 400 MILES DRIVEN, BOOKED APPOINTMENT WITH SERVICE AND HAD BATTERY REPLACED UNDER WARRANTY BECAUSE OF 1.5 HOUR REQUIRED TEST DETERMINED IT WAS BAD. TODAY, 9/30/2020 WITH LESS THAT 50 ADDITIONAL MILES DRIVEN, I RECEIVED THE MESSAGE AGAIN. MESSAGE RECEIVED FROM ONSTAR IS AS FOLLOWS. DEAR HENRY WILLCOX, YOUR 2020 CHEVROLET EQUINOX DETECTS A BATTERY SHORTED CELL. THE BATTERY IS NEEDED TO START THE VEHICLE. TO AVOID A SITUATION WHERE YOU CAN'T START YOUR VEHICLE, PLEASE SCHEDULE SERVICE WITH YOUR PREFERRED SERVICE PROVIDER AS SOON AS POSSIBLE, SO THEY CAN REPLACE YOUR BATTERY. YOU CAN STILL DRIVE YOUR CHEVROLET BUT IT MAY BECOME HARDER TO START. AND IF THE BATTERY DOES FAIL, YOU WILL NOT BE ABLE TO START THE VEHICLE. PLEASE DISREGARD THIS MESSAGE IF YOUR VEHICLE IS ALREADY IN FOR SERVICE (AS THIS COULD BE A FALSE NOTIFICATION IF THE VEHICLE IS IN FOR SERVICE AND THE SERVICE BEING PERFORMED AFFECTS THIS COMPONENT). SERVICE CODE SAC001 WILL BE BOOKING SECOND SERVICE APPOINTMENT FOR FIRST OPPORTUNITYASAP.

I TOOK THIS 4 WEEK OLD CAR IN TO AUTONATION CHEV AUSTIN FOR AN ESV LIGHT THAT STARTED APPEARING SOON AFTER PURCHASING THE CAR. I TOOK IT IN ON AUG 10 AND THEY CALLED THE NEXT DAY TO TELL ME THE CAR WAS READY. I DROVE IT FOR 4 MINUTES AND HAD TO TAKE IT RIGHT BACK TO THEM AND IT HAS NOW BEEN THERE 8 DAYS. NOT ACCEPTABLE. THEY CLAIMED IT WAS A SIMPLE PROGRAMMING PROBLEM - REALLY - WHY DO THEY STILL HAVE THE CAR.

TL* THE CONTACT OWNS A 2020 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE LANE DEPARTURE ASSIST FEATURE DISPLAYED ON THE INSTRUMENT PANEL THAT THE CONTACT WAS OUTSIDE OF THE INTENDED LANE, DESPITE THE CONTACT BEING WITHIN THE LANE. THE CONTACT STATED THAT ANOTHER FEATURE OF THE SYSTEM WAS THAT THE STEERING WHEEL WOULD VIBRATE TO INDICATE THE VEHICLE DEPARTED THE LANE HOWEVER, THE FEATURE ACTIVATED INTERMITTENTLY WHILE THE VEHICLE WAS STILL IN THE LANE. LOU BOCHRODT AUTO MALL (7070 CHERRYVALE N BLVD, ROCKFORD, IL 61112, (815) 332-3000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30.

IN -13 DEGREE FARENHEIT, THE VEHICLE LOCKED ME OUT. KEY FOB LEFT INSIDE VEHICLE FOR 45 MIN, ENGINE OFF, PARKED IN A PARKING LOT. REMOTE START FROM INSIDE BUILDING DID NOT WORK DUE TO FOB IN CAR. ONCE I ARRIVED BACK A THE VEHICLE I FOUND THE DOORS LOCKED, DOOR HANDLE UNLOCK BUTTON UNRESPONSIVE WITH MULTIPLE ATTEMPTS. VEHICLE FAILED TO UNLOCK WHILE I STOOD OUTSIDE IN -13 DEGREE WEATHER, COMPLETELY UNSAFE, FOR 5 MIN. I TRIED ALL DOORS AND TRIED UNLOCKING FROM PASSENGER SIDE. THERE WAS NO UNLOCKING SOUND WHEN PRESSING THE DOOR BUTTONS. I TRIED THE CHEVY APP TO UNLOCK STANDING RIGHT NEXT TO THE VEHICLE, IT DID NOT UNLOCK IMMEDIATELY. AFTER A MINUTE OR LONGER DELAY THE LOCKING MECHANISM STARTED TO ENGAGE OR DISENGAGE RANDOMLY WITHOUT ME PRESSING BUTTONS ON THE DOOR OR APP. EACH TIME I TRIED TO OPEN THE DOOR WITHOUT SUCCESS. ON THE LAST CLICK I WAS ABLE TO SUDDENLY OPEN THE DOOR. 2530 ODOMETER READING.