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2019 Chevrolet Equinox Seats Problems

6 owner-reported seats complaints from NHTSA data

6
Complaints
1
Recalls
Jan 2026Oct 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Seats Recalls (1)

RECALLCampaign #19V184000

SEATS

General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.

Fix: GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.

Owner Complaints (6)

highSEATS
Filed: Oct 2025

Your power driver seat reclined completely by itself and won't move back up, even though the other seat controls work normally. This leaves you stuck in a reclined position while driving. The issue likely involves the seat recliner motor or its control mechanism and may require replacement or repair of the reclining actuator.

NHTSA #: 11696270
mediumSEATS,UNKNOWN OR OTHER
Filed: Jan 2026

Your seat and side mirror positions won't stay saved after you turn off the vehicle. Every time you restart the car, you have to reprogram the seats and mirrors using your key fob, even though you've programmed them multiple times before. This is likely an electrical memory storage issue with the seat and mirror control modules.

NHTSA #: 11709221
mediumSEATS
Filed: Oct 2025

Problem persists since 4/3/2025. While parked, the Driver’s Seat was leaned back. About 1 hour later, I couldn’t let it back up. Drove home slowly after 11p. Took to a Repair Shop next day to have the Driver’s Seat fixed. I paid for a Diagnostic & was told that the seat could not be repaired because GMC was no longer manufacturing the seat motor needed. The shop spoke to GMC & a Dealership. I called GMC the next day to complain & verify because car was only 2019 - parts are to be manufactured & made available for minimum of 10yrs! Over next 3 -6 months I spoke to numerous Customer Service employees & Supervisors. I was referred to a Certified Chevrolet Dealer, Dave Gil Chevrolet. I had to use a Large Wedge Pillow & Bed Pillow since the seat was flat back. My car was UNSAFE, difficult to drive & caused concern on whether the seat belts & Air Bags would work properly in the event of an accident or collision. The certified Dealership said that of the 3 motors in the seat, they could get the front one in 2weeks to 3months but not the motor for the rest of the seat. These are the part #’s unsure which is which: 1352-6511 & 1352-5388. I emailed & sent Certified Letter to GMC’s CEO. No response to my email but someone acknowledged my letter. All I ever wanted was my 2019 Equinox repaired properly. Note: Car payment, Insurance, Registration were still expected to be paid & they were by me. I was given a Customer Loyalty Certificate smaller than what I was quoted but not for a new Equinox, for a 2025 Trax which is much smaller! I was told my Equinox couldn’t be repaired, sizable bal due ( I had only purchased 2 yrs prior.) In June 2025 I was mailed a copy of the “California Repurchase Agreement” that GMC was adopting. ( see attached). I sent Certified Letters to that Dept but got no responses. I then escalated to the OH Attorney General’s Consumer Fraud Department & someone called me back. I shared the part #’s but several days have passed - no response. Con’tl

NHTSA #: 11691419
mediumSEATS
Filed: Jan 2022

The front passenger seat warmer gets extremely hot. It feels like it is burning your skin within minutes of turning it on. It almost feels like sitting on a hot leather seat in the middle of summer with shorts on.

NHTSA #: 11449564
mediumSEATS
Filed: Oct 2019

THE 2019 EQUINOX HAS A HEAD REST THAT PUSHES YOUR HEAD FORWARD AND DOWN MAKING IT DIFFICULT TO SEE THE ROAD.

NHTSA #: 11270395
lowSEATS
Filed: Feb 2026

Your seat back won't recline even though it still raises up and down. This is likely caused by a faulty seat control switch, a jammed recline mechanism, or a broken wire in the seat adjustment system. A mechanic will need to diagnose and repair or replace the faulty seat component to restore the recline function.

Parts you may need:

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NHTSA #: 11716011

Other 2019 Chevrolet Equinox Issues