2018 Bmw X5 Electrical Problems
6 owner-reported electrical complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (6)
Your vehicle's Electronic Motor Electronics (EME) system failed while driving, causing the engine to shut down unexpectedly on the road. BMW's service department is refusing to cover the $20,000 repair under your 8-year/60,000-mile electrical warranty, claiming it only covers the main battery and not the EME component. This repair cost would create a serious financial hardship given your remaining loan balance, and the sudden failure while driving poses a significant safety risk.
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You had to replace your electric auxiliary heater in 2024, and BMW later issued a service bulletin offering warranty extensions and customer reimbursement for this repair. BMW is refusing to honor your reimbursement claim. Your vehicle has also required multiple other repairs before reaching 90,000 miles, including a high-voltage AC compressor, high-voltage power cables, turbocharger, electric suspension compressor, air suspension springs, and an evaporative emissions purge valve. You may want to document all repairs and pursue your warranty claim through BMW's customer service escalation process.
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-BMW X5 2018 ELECTRICAL MACHINE ELECTRONIC (EME) -LOST COMPLETE ELECTRICAL POWER OF THE VEHICLE, NO BRAKES, HARD TO STEERING, NO GAS, NO CONTROL OF THE VEHICLE, IF i WOULD HAVE BEEN DRIVING ON THE HIGHWAY WOULD HAD ENDANGER OTHER DRIVERS AND/OR MY FAMILY AND SELF. -THERE IS A SERVICE ACTION REPORT DATED MAY 2019 B12 15 19 REQUESTING REPLACING THE ELECTRICAL MACHINE ELECTRONIC (EME) THE VEHICLE IS AT THE BMW SERVICE DEPARTMENT AND HAS BEEN INSPECTED. THE SERVICE DEPT IS AWARE OF THE SERVICE ACTION REPORT HOWEVER THEY HAVE NOT COMPLIED WITH THE SERVICE ACTION REPORT TO REPLACE THE FAULTY EME EACH TIME I TAKEN THE VEHICLE FOR ITS SCHEDULED MAINTENANCE SINCE 2019. DEALER IS NOW LOOKING THAT THE VEHICLE IS NO LONGER UNWARRANTY AND IS CHARGING $14,999 TO REPLACE THE FAULTY EME WHICH HAS BEEN UNDER A SERVICE ACTION REPORT SINCE MAY 2019. THE VEHICLE HAS BEEN TAKEN TO THE SERVICE DEPARTMENT FOR SCHEDULED MAINTENANCE SINCE 2019 WHILE IT WAS UNDER WARRANTY IN 2019, 2020, 2021 AND PART OF 2022. SERVICE DEPARTMENT IGNORED THE SERVICE ACTION REPORT DURING THOSE THREE AND HALF YEARS TO REPLACE THE FAULTY EME WHICH NOW FAILED. THIS FAULTY COMPONENT SHOULD BE RECALLED SINCE A COMPLETE SHUTDOWN OF POWER POSES A VERY SERIOUS DANGER TO OTHERS AND OURSELVES. -NO WARNING, NO MESSAGES COMMENT: According to a technical service bulletin issued by BMW, there was a production fault on a printed circuit board of the electrical machine electronics (EME) in some F15 PHEV (X5 xDrive40e) models produced from August 11, 2015 to March 14, 2018.It is recommended to replace the electrical machine electronics (EME) to avoid any potential safety issues. However, BMW Service Department at Guaynabo Puerto Rico has not complied since my vehicle has been at the Service Dept for the past 4 yrs for scheduled maintenance. If they would have replaced the faulty EME I would not had this mishap. Please implement a Recall since this Service Department has not complied with this Service Action Report.
The rear door opened on it own while driving on the freeway and refuses to close. The car has soft close doors and it seems like the mechanism is faulty. While driving an adult was seated in the rear left seat and was quickly able to hold the door while I slowly pulled over for safety. The door continues to behave the same way and continues to open on its own when I have closed it. I am currently not driving the vehicle, the dealer has refused to tell me the problem without a $300 diagnosis fee.
In the last week my BMW's wires are chewed by the rodents twice. After doing some research, I found that BMW uses soy/oil based wire coatings or coverings that attract rodents and cause damage to the vehicle. I found many forums where this incident is reported or discussed, but no action has been taken by the BMW to replace the material of wires. With the wires chewed up the communication of different parts of the system becomes incommunicable. It is not able to communicate the pedestrian warning, collision warning, power steering wheel becomes hard and not easy to navigate, chassis stabilization error and many more errors pop up. BMW Dealership as well as BMW north America's response is that this is external forces that they do not have control and not covered in any warranty. My question is if all the systems start to malfunction because BMW installs wires that attract rodents then its a product failure that can lead to a catastrophe to happen. What happen if my BMW stops giving me collision warning while driving and lands up having a collision? Is it not a fault of improper product placed in my car? Do I have to wait for the catastrophe to happen to make BMW aware of the faulty wires?
THE PASSENGER BLIND SIDE DETECTION WILL NOT PICK UP VEHICLES ONLY 20% OF THE TIME.