2018 Bmw X3 Collision Avoidance Problems

The contact owns a 2018 BMW X3. The contact stated that while driving at various speeds, the forward collision avoidance feature would be active without incident. The contact stated that both the warning chime would sound and a red alert warning light would appear on the instrument panel during the failure. The contact also stated that while driving at 35 MPH, the vehicle came to an abrupt stop as the forward avoidance collision feature activated. The contact stated that both vehicles were more than a vehicle's distance apart and that the feature should not have been activated. The dealer was notified about the failure and informed her that they were aware of the matter; the contact was then given an appointment for a diagnostic. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown. The contact stated that the failure mileage was 13,600.