2014 Bmw 328i Xdrive Cruise Control Problems
5 owner-reported cruise control complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (5)
WHILE DRIVING 70MPH CAR WENT INTO NEUTRAL COASTING TO A STOP. I HAD NO CONTROL OF THE GAS CAUSING A DANGEROUS SITTUATION AS WE COASTED TO THE SIDE OF THE ROAD. AFTER PLACING THE VEHICLE INTO PARK, IT WOULD NOT START AND NEEDED TO BE TOWED. VEHICLE COULD NOT BE PUT INTO NEUTRAL FOR TOWING PURPOSES. REPAIR SHOP SAID THE TIMING CHAIN HAD WENT OUT SEIZING AND RUINING THE ENGINE. 15K REPAIR BILL, VERY DANGEROUS SITTUATION HAVING NO CONTROL OVER A VEHICLE AT HIGH SPEED HIGHWAY DRIVING!
PURSUANT TO THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT AND THIS ADMINISTRATIVE AGENCY DUTY, I AM SUBMITTING A COMPLAINT AGAINST BMW AUTO MAKER. WE OWN A 2014 BMW 328I XDRIVE GT IN WHICH MY WIFE, (SAFE DRIVER), HAD AN ACCIDENT ON 06/26/2018 DUE TO "SUDDEN UNINTENDED ACCELERATION" WHILE PARKING, LEAVING TWO (2) FAMILY MEMBERS IN THE HOSPITAL WITH SERIOUS BACK INJURIES. WHILE SHE WAS PARKING AND AT FULL STOP WITH THE BRAKE PEDAL PRESSED, THE VEHICLE SUDDEN FORCEFULLY ACCELERATED AND TOOK OFF JUMPING OVER A 12 INCH PARKING LOT BARRIER WALL LANDING 4 FEET DOWN ON A FOUR (4) LANES BUSY ROAD, WATERS AVENUE (TAMPA, FL). THE VEHICLE WAS TAKEN TO THE LOCAL BMW (REEVES, TAMPA, FL) DEALER WERE WE PURCHASED THE CAR BRAND NEW AND HAVE BEEN SERVICING THE CAR. THE BMW AFTER CHARGING $190.00, CLAIMED TO BE UNABLE TO DIAGNOSE AND DUPLICATE THE PROBLEM AND WILL NOT ACKNOWLEDGE OR ADMIT HAVING THESE TYPE OF PROBLEMS THIS BMW 328I SERIES CONTRARY TO THIS AGENCY CLAIMS AND OTHER DISCLOSED IN PUBLIC MEDIA. THE DEALER DID NOT EVEN CHANGE THE ACCELERATION SENSOR FOR SAFETY UNCERTAIN. FURTHERMORE, BE AWARE, THIS IS THE SECOND TIME WE EXPERIENCE THIS VEHICLE "SUDDEN UNINTENDED ACCELERATION" MALFUNCTION AS IN 2016 DID IT AND THE VEHICLE CRASHED WHILE PARKING, STILL IN SLOW MOTION, ONTO A HANDICAP SIGN AND A PARKING LOT LANDSCAPE ISLAND (IN FRONT IF A BEST BUY STORE). LIKEWISE, AT THAT TIME THE DEALER (REVEES) CLAIMED TO BE UNABLE TO DUPLICATE THE PROBLEM AND THE VEHICLE'S ELECTRONIC CHECK DID NOT SHOWED ANOMALIES. WE HAVE PICTURES, POLICE REPORT, AMBULANCE REPORTS OF LATEST INCIDENT AND A BUSINESS RECORDED THE INCIDENT ON A SITE SECURITY CAMERA, SO EVIDENCES AVAILABLE UPON REQUEST. IT IS A SAD DAY FOR US TO EXPERIENCE BMW NOT DOING ANYTHING TO RESPOND TO OUR CLAIM AND/OR AT LEAST PREVENT FURTHER SAFETY HUMAN AND PROPERTY INJURIES RESULTING IN TRAGEDIES.
THIS VEHICLE HAS EXPERIENCED TWO INCIDENTS OF UNINTENDED ACCELERATION. ON JANUARY 15, 2018 IT OCCURRED AT FREEWAY SPEEDS (55 MPH) AND THE VEHICLE ACCELERATED TO APPROXIMATELY 95 MPH. FORCIBLE APPLICATION OF THE BRAKES SLOWED THE VEHICLE AND THE ACCELERATION REVERTED TO NORMAL. THE SECOND INCIDENT WAS ON JANUARY 17, 2018. THIS OCCURRED ON A SURFACE STREET AT APPROXIMATELY 40 MPH. THE VEHICLE ACCELERATED AGAIN TO AT LEAST 90 MPH, AND UPON APPLICATION OF BRAKES, REVERTED TO NORMAL OPERATION. THE VEHICLE HAS APPROX 40,000 MILES ON IT. I TOOK THIS CAR TO KUNI BMW IN BEAVERTON, OREGON. THEY CHECKED OUT THE CAR AND REPORTED THAT THEY COULD NOT DUPLICATE THE PROBLEM.
TL* THE CONTACT OWNS A 2014 BMW 3281. WHILE AT A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS UNAVAILABLE. UPDATED 03/04/16*LJ *TR
DRIVING ON THE HIGHWAY, THE CAR REPORTED AN ERROR "CHASSIS: DRIVE MODERATELY. CONSULT SERVICE CENTER." THERE WERE NO OTHER SYMPTOMS. I DROVE STRAIGHT TO THE SERVICE CENTER. THE PROBLEM WAS NOT REPRODUCIBLE AT THE SERVICE CENTER AFTER TURNING THE CAR OFF. AFTER A COUPLE OF DAYS IN THE SERVICE CENTER THE ACCELERATION SENSOR WAS REPLACED. THE DAY I RECEIVED THE CAR, I GOT THE SAME ERROR, THIS TIME WHILE DRIVING AT AROUND 20 MPH. ON STOPPING AND RESTARTING, THE ERROR WAS NOT REPRODUCIBLE. 500 OR SO MILES LATER, I GOT THE ERROR ONCE AGAIN, THIS TIME AT AROUND 40 MPH. AND AGAIN, ON SHUTTING THE CAR OFF AND RESTARTING THE ERROR WAS NOT REPRODUCIBLE. I PLAN TO CONTACT THE SERVICE CENTER AGAIN TOMORROW. *TR