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2012 Bmw 328i Xdrive Airbags Problems

23 owner-reported airbags complaints from NHTSA data

23
Complaints
1
Crashes
Jan 2017Dec 2018
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (23)

mediumAIR BAGS,SEAT BELTS,SEATS
Filed: Oct 2023

Passenger restraint system malfunction. My vehicle as well as thousands of others have the chronic and unsafe issue of the passenger occupancy sensor malfunctioning. In order to remove warning on dash it’s either a $2,000 repair, or a $40 bypass which basically places the seat as constantly occupied, sticking the passenger airbag in the ‘on’ position. Vehicle is available for inspection. With this malfunction, any person that sits in the passenger front seat is at risk of injury or death in the event of a collision. Malfunction has been confirmed by both a dealer and an independent service center. Vehicle was inspected by the dealer, but no police or insurance company. Vehicle was purchased with the malfunction and the warning lights have been on for several years. With the massive number of vehicles of this make with a range of different mileage, with this issue, a recall is not only needed but warranted and should be mandated with this being a major safety issue.

NHTSA #: 11549720
mediumAIR BAGS
Filed: Feb 2021

THE CAR IS GIVING ME A CODE STATING THAT THERE IS A PASSENGER RESTRAINT SYSTEM MALFUNCTION. HUNDREDS OF THOUSANDS OF BMWS HAVE BEEN RECALLED FOR THE EXACT SAME PROBLEM BUT THEY ARE NOT COVERING MY MAKE, MODEL AND YEAR VEHICLE EVEN THOUGH IT IS THE EXAM SAME ISSUE

NHTSA #: 11394807
mediumAIR BAGS
Filed: Dec 2019

PASSENGER SEAT MAT SENSOR FOR AIRBAG CONTROL IS MALFUNCTIONING. THE WARNING IS SHOWING THAT THE SYSTEM IS NOT WORKING PROPERLY AND THAT A SEAT BELT NEEDS TO BE CONTINUED TO BE WORN. DEALER PRICE TO FIX THIS SAFETY ISSUE IS APPROXIMATELY $1200.

NHTSA #: 11286803
mediumAIR BAGS,SEAT BELTS,SEATS
Filed: Jun 2019

VEHICLE AT APPROXIMATELY 36,000 MILES STARTED EXHIBITING AN INTERMITTENT WARNING FOR PASSENGER RESTRAINT SYSTEM MALFUNCTION. BMW OF ONTARIO, CA DIAGNOSED THE ISSUE AS A FAULTY SEAT OCCUPANCY SENSOR, BUT DECLINED WARRANTY COVERAGE DUE TO VEHICLE AGE AND EXCLUSION FROM 3RD PARTY WARRANTY. THIS APPEARS TO BE A FAIRLY WIDESPREAD ISSUE BASED ON: 1) MANY OF THE ONLINE OWNER FORUMS COVER THIS PROBLEM. 2) THE PROBLEM IS WIDESPREAD ENOUGH TO SUPPORT SEVERAL MANUFACTURERS MAKING AND SELLING BYPASS\EMULATOR DEVICES TO CIRCUMVENT THE FAILED SENSOR. A CRITICAL SAFETY DEVICE FOR CONTROLLING AIRBAG DEPLOYMENT SHOULD NOT BE FAILING SO EARLY OR FREQUENTLY.

NHTSA #: 11222111
mediumAIR BAGS
Filed: Apr 2019

PASSENGER SEAT OCCUPANCY SENSOR FAILURE RENDERS PASSENGER SEAT AIRBAG SYSTEMS INACTIVE WHEN PASSENGER SEAT IS OCCUPIED. VEHICLE IS 2012 MODEL YEAR WITH APPROXIMATELY 80,000 MILES.

NHTSA #: 11204311
mediumAIR BAGS,SEAT BELTS,SEATS
Filed: Dec 2018

EVERY SO OFTEN I GET AN ERROR MESSAGE THAT SAYS 'PASSENGER RESTRAINT SYSTEM MALFUNCTION'. I KNOW THIS IS A COMMON ERROR MESSAGE FOR BMW VEHICLES & THEIR OWNERS. I HAVE TAKEN IT TO THE DEALERSHIP AND BEEN TOLD THAT IT COULD BE REPAIRED AT MY EXPENSES...WHY?! WHEN SO MANY VEHICLES HAVE THE SAME ISSUE AND IT'S NOT USER ERROR...TIME FOR A RECALL! COME ON!

NHTSA #: 11163894
mediumAIR BAGS
Filed: Dec 2017

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STEPHENS CREEK BMW, 4343 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, 800-298-1501) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11052614
mediumAIR BAGS
Filed: Oct 2017

TAKATA RECALL I HAVE CONTACTED COGGIN BMW FT. PIERCE FL. SEVERAL TIMES TO GET MY AIRBAG FIXED. OVER A YEAR NOW AND STILL THEY CLAIM THAT THE PARTS HAVE NOT COME IN YET. IS THIS TRUE AND WHAT CAN I DO TO GET THIS RECALL TAKEN CARE OF.

NHTSA #: 11034723
mediumAIR BAGS
Filed: Sep 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS ADVISED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11024251
mediumAIR BAGS
Filed: Sep 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF GAINSVILLE (LOCATED AT 2853 N MAIN ST, GAINSVILLE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11021079
mediumAIR BAGS
Filed: May 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT HE WOULD BE NOTIFIED PER THE DEALER ONCE THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10986387
mediumAIR BAGS
Filed: Mar 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10966467
mediumAIR BAGS,SEAT BELTS
Filed: Feb 2017

PASSENGER SIDE AIRBAG RESTRAINT SYSTEM MALFUNCTION WARNING ILLUMINATED SPORADICALLY. I TOOK IT TO THE DEALERSHIP TO HAVE IT CHECKED AND NOTHING WAS FOUND. A WEEK LATER, THE SAME THING HAPPENED. I TOOK IT BACK AND WAS TOLD THE PASSENGER SIDE SENSOR PAD NEEDED TO BE REPLACED. NOW BOTH THE DRIVER AND PASSENGER AIRBAG/RESTRAINT SYSTEM ILLUMINATED WHILE DRIVING OR PARKED. THE VEHICLE DOESN'T RECOGNIZE MY DRIVER SIDE SEAT BELT BEING ENGAGED. THESE WARNING APPEAR EITHER WHEN THE VEHICLE IS IN MOTION OR PARKED.

NHTSA #: 10955246
mediumAIR BAGS
Filed: Feb 2017

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10950044
mediumAIR BAGS
Filed: Jan 2017

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10947965
mediumAIR BAGS
Filed: Dec 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10935400
mediumAIR BAGS
Filed: Oct 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10917881
mediumAIR BAGS
Filed: Sep 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10910738
mediumAIR BAGS
Filed: Aug 2016

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 09/20/16 *BF

NHTSA #: 10899323
mediumAIR BAGS
Filed: Apr 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 163V07100 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10854430
mediumAIR BAGS
Filed: Feb 2015

TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA #: 10689571
mediumAIR BAGS
CrashFiled: Apr 2013

DRIVER OF A 2012 BMW 328I, WAS MAKING A LEFT TURN OUT OF A PARKING LOT WHEN HER VEHICLE WAS STRUCK ON THE DRIVER'S SIDE (ROUGHLY THE MIDDLE OF THE VEHICLE) BY A CHEVROLET BLAZER THAT WAS TRAVELLING AT A RATE OF AT LEAST 40 MPH. NONE OF THE BMW'S AIRBAGS DEPLOYED. AS A RESULT OF THE AIRBAG FAILURE, THE DRIVER'S HEAD WENT THROUGH THE WINDOW OF THE DRIVER'S DOOR, RESULTING IN PHYSICAL AND NEUROLOGICAL INJURIES. BMW STATES THAT THE AIRBAG SYSTEM IS/WAS WORKING PROPERLY (I.E. - BMW ASSERTS THE AIRBAG SYSTEM SHOULD NOT HAVE DEPLOYED IN THIS SITUATION). DRIVER'S COMPLAINT IS THAT AIRBAG DEPLOYMENT WOULD HAVE PROTECTED HER AND PREVENTED SAID INJURIES. THUS, EITHER THE AIRBAG MALFUNTIONED AND FAILED TO DEPLOY, OR IT IS DESIGNED IMPROPERLY. IF THERE WERE EVER A SITUATION THAT WARRANTED A SIDE AIRBAG TO DEPLOY, THIS ACCIDENT PRESENTS THOSE FACTS. *TR

NHTSA #: 10508539
mediumAIR BAGS,SEATS
Filed: Nov 2012

PASSENGER SIDE AIR BAG DISENGAGES IF PASSENGER SITS ON ANY TYPE CUSHION. PASSENGER SIDE AIR BAG DISENGAGED LIGHT IS ON IF PASSENGER IS IN THE PASSENGER SEAT SITTING ON ANY TYPE OF CUSHION OR PADDING. THE AIR BAG CAN DISENGAGE IF PASSENGER WEARS A PADDED WINTER COAT. THIS BMW 328I ORIGINALLY WAS DELIVERED WITH THE AIR BAG ENGAGED WITH OR WITHOUT A PASSENGER IN THE PASSENGER SEAT, THE PASSENGER SIDE AIR BAG DISABLED LIGHT WAS ALWAYS OFF AND THE AIR BAG WAS ENGAGED. BMW WILL NOT RESTORE TO THE ORIGINAL DELIVERED CONDITION. THE PASSENGER SITTING ON ANY CUSHION OR PADDING IS IN DANGER OF INJURY BECAUSE OF A DISENGAGED PASSENGER AIR BAG. THIS WAS NOT THE ORIGINAL DELIVERED CONDITION....UPDATED11/21/12 *BF

NHTSA #: 10484241

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