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2011 Bmw 328i Xdrive Fuel System Problems

12 owner-reported fuel system complaints from NHTSA data

12
Complaints
Feb 2016Oct 2017
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (12)

criticalFUEL/PROPULSION SYSTEM
Filed: Mar 2026

Your fuel pump control module and fuel pump failed while driving on the highway, causing your engine to suddenly shut down and stall. You received a warning notification about the fuel pump failure just before the engine stopped. This loss of engine power at highway speed created a dangerous situation.

NHTSA #: 11721526
mediumFUEL/PROPULSION SYSTEM
Filed: Jun 2024

Water pump and Thermostat failure at 60,000 miles even after a replacement.car continues to overheat

NHTSA #: 11592035
mediumFUEL/PROPULSION SYSTEM
Filed: Aug 2023

Last Saturday, I was driving to New Jersey. I drove from Brooklyn through the Holland Tunnel with no issues. However, after driving about 4 or 5 miles on the New Jersey Turnpike the fuel pump malfunction light came on and the car started to slow down then jerk. Thankfully, I was able to pull off to the side since vehicles travel at a very high speed on the New Jersey Turnpike. After I pulled off to the side the engine stopped and would not restart. I was able to get a tow to the nearest BMW — BMW of Bloomfield. They took my keys and ran my VIN. The service manager from that location advised me that they could fix the fuel pump for me at no cost because it is a known issue and is covered under code SULEV. However, I would have to leave my car there for the weekend. Since I live in Brooklyn, I decided to get another tow to BMW of Manhattan where my car has been since Saturday. I did not receive a call from the service advisor until Monday evening, to whom I explained everything that I just wrote. He told me that there were no open recalls on my vehicle and he would let me know the cost to replace the fuel pump. I explained to him that the service manager at BMW of Bloomfield said that I absolutely should not be charged for the repair because it is covered for New Jersey and New York customers. Also, I looked up the code and issue on Google and saw that other customers had the same issue and BMW repaired the vehicle at no charge. BMW of Manhattan has stated that they will replace the fuel pump at no charge. However, I will need to pay over $1,000 to replace the fuel pump module and FPR module that both malfunctioned. Though the service advisor acknowledged that the fuel pump failure could have triggered the failure of the fuel pump module and the FPR module.

NHTSA #: 11538073
mediumFUEL/PROPULSION SYSTEM
Filed: Aug 2020

FUEL PUMP MALFUNCTION SO I REPLACED THE FUEL PUMP 2 DAYS LATER I GET ANOTHER FUEL PUMP MALFUNCTION

NHTSA #: 11351846
mediumFUEL/PROPULSION SYSTEM
Filed: Jul 2019

12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.

NHTSA #: 11233560
mediumFUEL/PROPULSION SYSTEM
Filed: Jul 2019

12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.

NHTSA #: 11233562
mediumFUEL/PROPULSION SYSTEM
Filed: Mar 2018

WITHOUT ANY TIME TO PULL OVER, MY CAR HAS SUDDENLY STOPPED ON A BUSY HIGHWAY AT SPEEDS OF ABOUT 45 AND 65 NOT ONCE BUT TWICE IN ABOUT A 3 MONTH SPAN. FIRST TIME I WAS STUCK IN A MIDDLE LANE GOING ABOUT 45MPH AND MY CAR COMPLETELY CAME TO A STOP. I NEEDED POLICE TO COME OUT AND AN EMERGENCY TOW DUE TO LOCATION. I TOOK MY CAR TO MY BMW DEALERSHIP AND WAS TOLD IT WAS A FUEL PUMP PROBLEM AND THAT IT HAD BEEN CORRECTED. NOW 3 MONTHS LATER IT HAS HAPPENED AGAIN ON A DIFFERENT PART THE SAME BUSY HIGHWAY AT ABOUT 65MPH AND I HAD TO HAVE A POLICE OFFICER COME OUT AND PUSH ME INTO THE SHOULDER BECAUSE AGAIN, BY CAR COMPLETELY CAME TO A STOP WITH NO TIME TO SWITCH LANES AND GET TO A SHOULDER.

NHTSA #: 11075712
mediumFUEL/PROPULSION SYSTEM
Filed: Oct 2017

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE BEGAN TO DECELERATE AND THE FUEL PUMP MALFUNCTION MESSAGE ILLUMINATED UNTIL THE VEHICLE STALLED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

NHTSA #: 11034058
mediumFUEL/PROPULSION SYSTEM
Filed: Oct 2017

HI I HAVE A BMW 2011 328XI, RECENTLY I WAS DRIVING THE CAR ON THE FREEWAY WHEN THE CAR COMPLETELY SHUT DOWN ON ME AND LITERALLY LEFT ME 10 SECS TO GET ON THE SHOULDER. MIND YOU THIS IS BUSY TRAFFIC HOUR COMING BACK FROM CHICAGO. I REPLACED THE FUEL PUMP LAST YEAR, AND BMW TAKES NO OWNER SHIP OF THE PROBLEM. I CALLED THE CUSTOMER SERVICE AND ALSO ASKED THEM TO DIAGNOSE IT , BUT THEY KEEP TELLING ME OH WE CANNOT DETECT IT. THIS IS VERY FRUSTRATING AS THIS IS MY WIFES CAR AND I WOULD NOT WANT ANYTHING HAPPENING TO HER IF THE CAR RANDOMLY STOPS IN THE MIDDLE OF THE FREE WAY.

NHTSA #: 11031525
mediumFUEL/PROPULSION SYSTEM
Filed: Sep 2016

DRIVING DOWN HIGHWAY AUTO SUDDENLY STOPPED RUNNING LUCKILY NO ACCIDENT CONSIDERING HEAVILY TRAVEL ROAD AUTO WOULDN'T START AGAIN HAD AUTO TOWED OFF ROAD TO NEAREST GARAGE SAFETY HAZARD.BMW HAS SPECIAL WARRANTY FOR SUPER LOW EMISSION VEHICLES 15YRS OR 150000 MILES THIS AUTO FITS THAT DESCRIPTION IN CERTAIN STATES PA IS ONE OF THESE STATES IF YOU READ THE WHOLE WARRANITY NOT JUST THE FIRST LIST OF STATES. THE AUTO WAS REGISTRED IN PA FOR 6YRS AND IN NORTH CAROLINA ONE MONTH.BMWNA SAID THE AUTO DOESN'T QUALIFY THEY DIDN T BOTHER TO READ THEIR WHOLE WARRENITY AND THEIR SECOND EXCUSEIS THE AUTO IS REGISTRYED IN NORTH CAROLINA A NONE EMISSION STATE.THIS IS FOOLISH THEY ADMIT THE HAVE A PROBLEM WITH FALLITY PARTS THAT BREAK AND CREAT SAFETY HAZARDS BUT DON'T HAVE A RECALL OR EVEN IN FORM THE OWNERS OF THIS DANGEROUS SITUATION. THE FUEL PUMP AND FUEL TANK HAVE TO BE REPLACED. THERE ARE LINES IN SIDE OF TANK THAT CAUSE FUEL PUMP TO SHORT OUT AS THEY FALL APART AND YOU HAVE TO REPLACE THE WHOLE TANK BECAUSE HOW LINES ARE SITUATED. THERE WARRENTY SAYS THE WILL HONOR WARRENTY FIRST OWNERS AND FUTURE OWNERS BUT THEN THE DON'T DELIVERY ON THERE WORD

NHTSA #: 10905125
mediumFUEL/PROPULSION SYSTEM
Filed: Feb 2016

DRIVING AT 50 MPH CAR SLOW DOWN AND STALL ON SIDE OF THE HIGHWAY.

NHTSA #: 10824822
mediumFUEL/PROPULSION SYSTEM
Filed: Jul 2015

TODAY I WAS ALMOST KILLED, AND CAUSED MANY OTHER MOTORIST A GREAT DEAL OF PANIC. DRIVING IN THE LEFT LANE AT ABOUT 65-70 MPH MY 2011 328XI SUDDENLY STARTED TO LOOSE POWER. AS I ATTEMPTED TO GET ACROSS FIVE LANES TO THE SHOULDER, I WAS NEARLY HIT NUMEROUS TIMES AS DRIVERS AROUND ME HAD BRAKE HARD OR MAKE RAPID MOVES AROUND ME. THIS IS THE SECOND TIME IN ABOUT THREE WEEKS THAT THIS OCCURRED. I HAD MY FUEL PUMP REPLACED UNDER WARRANTY AT PLAZA MOTORS. TODAY MY CAR WAS TOWED THERE AGAIN AND I AM ASSUMING IT IS THE SAME PROBLEM

NHTSA #: 10733011

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